Provides More Intuitive User Experience for Search, Modify and
Multi-Destination Booking Processes
SOUTHLAKE, Texas–(BUSINESS WIRE)–Sept. 8, 2004–
GetThere(R), the leading provider of online corporate travel
technology, today announced that it is helping travelers find the best
flight options more easily. Corporate travelers using the GetThere
online booking system now have an even more intuitive page for
starting a search, and a more comprehensive side panel that allows
them to modify various aspects of their trip without clicking back or
starting over during the booking process. An improved
multi-destination process also allows travelers to book complex
itineraries more quickly.
Gannett Co., Inc., a media company that issues publications such
as USA Today, has received very positive traveler feedback about the
enhancements.
“I believe this is the most user-friendly release that GetThere
has ever issued,” said Emily Hanson, manager of Travel Services at
Gannett. “It’s all about increasing and maintaining adoption. The
easier you make the system to use, the less reason your travelers have
to book outside of the managed online program. The multi-leg booking
process is so simple now that our travelers are making fewer calls for
assistance, and that in turn saves us money.”
Latest enhancements to the GetThere system include:
-- New and Improved "Begin Search" Home Page: Travelers can now
select air, rail, car, and hotel options at the top of the
page, and the rest of the page will dynamically adjust based
on traveler selections.
-- "Modify Search" Option: A new side panel allows travelers to
modify any part of the trip without having to start over
during the booking process. All travel criteria can be changed
mid-booking, including city pairs, dates and times, class of
service, ticket type, preferred airlines, and number of
passengers.
-- Enhanced Multi-Destination Booking Process: Travelers can now
easily enter up to seven departure and arrival options on one
page, arriving and departing from different airports during
different legs of the trip. New "Find City/Airport" links
above all arrival and departure fields allow travelers to
easily select multiple airport codes during the booking
process.
“Many online corporate travel reservation systems offer very
limited choices for travelers who want to try different alternatives
during the booking process. They often get frustrated and call an
agent,” said Bev Heinritz, general manager of GetThere. “GetThere’s
new design allows travelers to have the best online experience, which
can translate into lower costs for their company.”
Comprehensive Usability Lab Testing
Using Sabre Holdings’ Human Factors Center, GetThere extensively
tested travelers’ ability to navigate and make bookings using the
enhanced design. In addition to successful testing, GetThere made
further improvements based on user input to make the booking process
faster and easier for the corporate traveler.
About GetThere
GetThere is the world’s leading provider of online corporate
travel reservation technology, and is one of the key solutions offered
to the corporate marketplace by Sabre Holdings. GetThere enables
global corporations and government agencies to provide a convenient
way for employees to book travel and plan meetings while significantly
reducing costs. GetThere’s advanced technology works with all major
global distribution systems (GDS) and all travel management companies.
More than 3,000 corporations, including 60 percent of the Fortune 200
companies that have online travel sites, use GetThere. More
information is available at www.getthere.com
Sabre Holdings Corporation (NYSE:TSG) is a world leader in travel
commerce, retailing travel products and providing distribution and
technology solutions for the travel industry. More information about
Sabre Holdings is available at http://www.sabre-holdings.com.
CONTACT: VOLLMER
Mary Kate Smither, 972-488-4790
marykate@vollmerpr.com
or
Chintan Talati, 972-488-4790
chintan@vollmerpr.com
SOURCE: GetThere