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Sabre customer support.
Your agency, in good hands.

Helping you make the most of our products and solutions.

Our partnership-based approach means collaborating every step of the way, from project and timeline definition through delivery, to help you make the most of our solutions. We are ready to assist you today with knowledgeable account teams, 24/7 helpdesk support, and an easy-to-use agency portal for quick access to a variety of resources.  

Thinking about switching to Sabre?  

Our regional delivery teams will ensure a smooth transition to Sabre using proven project management practices, change management and continued partnership to help you achieve your goals. When we say end-to-end support, we really mean it.   

Define and plan

Technology integration


Development and

Support and account management

Our team of passionate delivery individuals is committed to understanding your business requirements, designing workflow, mapping and facilitating the integration of systems and tools. We will implement the Sabre solutions you need and give your employees trust and a deep understanding of what it takes to change and optimize business operations. Our aim is to minimize disruptions throughout the delivery process and ensure a smooth transition. 


Instructor-led training classes


On-demand self-paced lessons


Customer satisfaction rate

for instructor-led training


Customer satisfaction rate

for on-demand training

Our delivery experts will be dedicated to your agents on your go-live day to reassure and support them in their initial days on Sabre, ensuring a smooth and successful transition. This floorwalking support approach is always very welcome by the agents, seen as an extension of training and a consolidation of the true partnership created between you and us. Our post-deployment approach will ensure your agency has the confidence to work efficiently on their own.

Comprehensive deployment and post-deployment support 

Leading up to deployment, a dedicated Account Director will be assigned to provide additional support, and an on-site team of Sabre experts will ensure a timely and successful go-live day. Our thorough post-deployment support team will ensure your agency has the confidence to work efficiently on their own. 

Customer-focused integration to get you up and running quickly  

Our team of passionate individuals deliver on-time technology integration, with a deep understanding of what your employees will experience during a change. Our customer-focused communication approach ensures team alignment prior to kick off to optimize business operations. 


Instructor-led training satisfaction rate

(over 2,000 classes)


On-Demand training satisfaction rate

(over 180,000 classes)

Account team to support your long-term partnership  

  • We build long-term relationships with our customers through our passion for travel and solving critical business challenges.  
  • Your experienced Account Team will identify tailored solutions to address your needs. Your long-term success is our priority.  
  • Through ongoing communication, training, and proactive problem-solving we are here to help boost efficiency and ensure successful adoption of our products. 
an account team to support you

Sabre Central, community-focused agency portal 

The Sabre Central agency portal offers a single location to access everything you need for your agency’s workflow. Join our peer-to-peer community forum and engage with 120K agents across the world.

Access Sabre Central to:  

  • Get instant access to effective customer service and support and create your case to contact our helpdesk  
  • Explore a wealth of support and training resources available 24/7
  • Connect with developers to build custom solutions and create new opportunities
  • Find answers, best practice tips, reports, and industry news   
agency support graph

Expanding your developers expertise and network 

developer network support

Your developers team can take advantage of Sabre Dev Studio, a portfolio of services and tools to build applications that can power the future of travel.  

Access helpful documentation for 300+ APIs

You can access orchestrated APIs – in REST or SOAP formats – to create B2C or B2B solutions. Check out our product catalogue, review articles and guides, and dive deeper into an API universe with our expert Sabre engineers.  Sign up here today.

Ever struggled to find the right developer?

Well, we’ve got you covered. We’ve partnered with over 200 developers worldwide to create 600+ solutions. Explore our developer partner directory for agencies.  

See what our customers say

If you have additional questions or would like to learn more about Sabre, please contact us.