DEDICATED CUSTOMER SUPPORT FOR AGENCIES
Sabre customer support.
Your agency, in good hands.
Helping you make the most of our products and solutions.
Our partnership-based approach means collaborating every step of the way, from project and timeline definition through delivery, to help you make the most of our solutions. We are ready to assist you today with knowledgeable account teams, 24/7 helpdesk support, and an easy-to-use agency portal for quick access to a variety of resources.
Thinking about switching to Sabre?
Our regional delivery teams will ensure a smooth transition to Sabre using proven project management practices, change management and continued partnership to help you achieve your goals. When we say end-to-end support, we really mean it.
Define and plan
Technology integration
Training
Development and
post-development
Support and account management
91%
Instructor-led training satisfaction rate
(over 2,000 classes)
90%
On-Demand training satisfaction rate
(over 180,000 classes)
Account team to support your long-term partnership
- We build long-term relationships with our customers through our passion for travel and solving critical business challenges.
- Your experienced Account Team will identify tailored solutions to address your needs. Your long-term success is our priority.
- Through ongoing communication, training, and proactive problem-solving we are here to help boost efficiency and ensure successful adoption of our products.
Sabre Central, community-focused agency portal
The Sabre Central agency portal offers a single location to access everything you need for your agency’s workflow. Join our peer-to-peer community forum and engage with 120K agents across the world.
Access Sabre Central to:
- Get instant access to effective customer service and support and create your case to contact our helpdesk
- Explore a wealth of support and training resources available 24/7
- Connect with developers to build custom solutions and create new opportunities
- Find answers, best practice tips, reports, and industry news
Expanding your developers expertise and network
Your developers team can take advantage of Sabre Dev Studio, a portfolio of services and tools to build applications that can power the future of travel.
Access helpful documentation for 300+ APIs
You can access orchestrated APIs – in REST or SOAP formats – to create B2C or B2B solutions. Check out our product catalogue, review articles and guides, and dive deeper into an API universe with our expert Sabre engineers. Sign up here today.
Ever struggled to find the right developer?
Well, we’ve got you covered. We’ve partnered with over 200 developers worldwide to create 600+ solutions. Explore our developer partner directory for agencies.
See what our customers say
Sabre stood out as the leader in terms of people, product and conversion process. The conversion went very well due to detailed planning and project management by Sabre. We requested workflow customizations and integrations with our backend accounting systems, and Sabre delivered as promised.
They had to figure out some difficult problems, and they were determined and professional every step of the way.
George Kyvernitis – Founder of Kyvernitis Travel
Sabre will help us address many aspects of our business – driving revenue, reducing costs, and improving our efficiency. The process of converting to Sabre was seamless and our agents were able to get up and running in no time and take full advantage of the efficiencies Sabre Red 360 offers.
Darcy Lard – Flathead Travel CEO
Training and support have been excellent. Sabre has been very helpful every step of the way. Their team regularly visits our offices providing on-the-job training and really helping us bring our long-term strategy and vision to the daily business. That level of partnership and support has been very important for us.
Petter Brodahl – Executive Vice President, Berg-Hansen
Sabre leadership, account management and technical teams have always been incredibly responsive and also very interested in what we’re doing and how they can help. They’re curious about how we want to serve our customers both now and in the future, and that’s why they continue to be such a good partner. We’re constantly looking for new ways to partner and think beyond, to figure out the next mountain to climb in the industry together.
Kiera Haining – VP of Flights – Hopper
We turned to Sabre to act as a consultant and comprehensively audit the way we worked. Sabre spent time with all our teams to see how they worked. They looked at every process and worked with us, advising on how things could be improved. Sabre did a great job!
Amplitudes