Personalize travel to meet their demands – and yours.
A vast transformation is at play in the travel industry. With a staggering amount of choices available, it is essential to provide your customers with simplicity, flexibility and speed. This balance is crucial, and at Sabre, our mission is to make this equation just right for each of our partners.
We were on the ground floor of travel technology, and going forward, we continue pushing the envelope with innovation and solutions that help your agency drive revenue while increasing the customer experience.
Through our industry-standard Sabre Red 360, additional agency tools like Agency Retailer and Safe Point, and our unrivaled collection of APIs, your agency has the ability to use or create the precise booking experience that works for you.
At Sabre, we anticipate trends through our unmatched experience and innovative products for the leisure travel industry. Today, we leverage our deep insights into greater relevance, differentiated search capabilities and highly customizable responses for our partners, so more consumers are reached and served more efficiently. With our powerful system and innovative products, we offer tailored, dynamic, highly relevant content at scale, while maximizing revenue.
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Every day, agencies perform numerous repetitive manual tasks such as PNR booking status checks, schedule changes, non-active air segment cancellations and HS status. Just to name a few. Not only does this time-consuming work take up most of the day, it keeps agents from serving customers and can result in costly human errors. Very often, agencies receive ADMs (Agency Debit Memos) from airlines due to these errors, incurring avoidable expenses.
It can be time consuming and expensive for travel agents to fulfill ticketing manually. To ensure accuracy, they must be continually trained and retrained. Agents can also commit errors by not implementing critical pricing qualifiers, resulting in uncompetitive fare quotations and lost sales opportunities.
Travel Management Companies (TMCs) and corporations who manage travel programs are faced with overseeing multiple areas across their business in order to achieve sustainable savings in travel spend. At the same time, travelers themselves want convenient, mobile-first, self-service options for booking and managing their trips.
Duty of Care is one of the key priorities of business travel and is a corporate legal obligation in some European countries. Travel Management Companies (TMCs) which oversee travel programs on behalf of corporations are required to make travel safe for employees 24/7.
Agencies are dependent on front-end commissions to meet their overall revenue goals. Currently, calculating those commissions is a manual process that reduces agent productivity and revenue potential. On average, it takes eight minutes to issue a commissionable ticket.