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January 10, 2023
Winner winner chicken dinner! How data science and experimentation can help airlines beat the odds
We’ve all heard the saying ‘the house always wins’. In a casino, the games are designed so that the house (i.e., the casino owners) will always net a profit, regardless of the successes of the patrons....
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April 13, 2022
Why should airlines care about offer and order management?
In part one of our new series, we examined how transitioning to an offer and order model would greatly enhance the traveler experience by addressing key pain points. Now, we turn our attention to airlines, exploring...
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February 15, 2023
Where will NDC take you in 2023?
NDC for travel sellers and corporate travel buyers One of the core promises of NDC is to provide travel sellers with expanded access to innovative content, which in turn, expands distribution reach for airlines. With a...
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April 27, 2022
What’s the future of the airline PSS?
While there has been much talk and debate since IATA published their vision of a world of Offers and Orders, the airline PSS (Passenger Service System) is a critical piece of the airline ecosystem that will...
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July 27, 2023
What Top Gun can teach us about the future of airline retailing
Few movies have stood the test of time as well as Top Gun, and while I’ve let go of my childhood dreams of becoming a fighter pilot, I’m now focused on technological advancements in air travel...
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July 14, 2023
What is modern airline retailing and how can Google Cloud Platform help airlines deliver it?
As traveler needs and expectations have evolved, there’s a need for airlines to identify smarter ways of working that increase profitability. The answer: a more modern airline retailing model enabled by offers and orders. To achieve...
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Article
June 16, 2022
What do offers and orders mean for agencies?
We may still be a very long way from the death of the PNR, but all signs are pointing towards its days being numbered. Will travel agencies be ready when that last day arrives? Read on...
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Article
September 6, 2022
Video: Why is NDC still a hot topic?
An initiative impacting the entire ecosystem We’ve seen NDC a lot of attention over the years, which is primarily because it’s a multi-faceted industry initiative that is impacting the entire ecosystem. At its core, NDC is...
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March 27, 2023
Trust is critical for success when climbing mountains…and for modern travel retailing
Some of my favorite hobbies require me to put my trust in other people – at times even putting my life in someone else’s hands, quite literally. I’ve already spoken of my love of skiing...
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Article
March 24, 2022
The Future of Travel Retailing: Elevating the Passenger Experience
Sabre is forging ahead in its ambition to modernize travel industry standards and accelerate retailing transformation, standing shoulder-to-shoulder with IATA in a shared vision for the future. Over the coming weeks, we will lead you step-by-step...
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February 16, 2023
Stuck in the middle seat: how agencies can take control of their future
Travelers dread the middle seat on a plane – they avoid it at all costs despite airline lotteries enticing passengers to choose it. The seemingly unfortunate position that passengers find themselves in has similarities to travel...
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July 14, 2023
Skift webinar recap: Are airlines ready for a new era of retailing?
Airlines are at a critical crossroads. They need to cut costs in the face of operational challenges such as staffing, rising fuel prices, and other disruptions – but in order to chart a path toward increased...