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Article
August 30, 2017
#NocheAerolíneas goes viral: How Aerolíneas Argentinas’ stimulated demand in an unstable environment
The weak macroeconomic environment in South America, as well as the devaluation of its currencies, has impacted passenger demand and the region’s financial standing. To face this challenge, Aerolíneas Argentinas has developed a successful methodology, applying...
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Article
February 27, 2017
Are you able to offer your travelers the right hotel choice?
Travelers increasingly expect agents to offer personalized guidance and a unique hotel experience. They want to be treated as individuals and receive recommendations that reflect their own tastes and preferences. Customers looking to book a hotel...
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Article
August 1, 2017
Business travelers know what they want — and this app lets them search using their preferences
We call it Preference-Driven Air Shopping. This tool, which we’ve covered in other applications, was created by the Sabre Research team to deliver a consistent and repeatable experience for travelers. Rather than having to search by...
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Article
July 11, 2017
Corporate safe spaces: The next generation of groupthink (and how to kill it)
One of my all-time favorite movies is 1492: Conquest to Paradise, in which Christopher Columbus states in the prologue: “nothing that results from human progress is achieved with unanimous consent.” There’s a term that Columbus would...
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Article
January 23, 2018
Cost is still king for travelers – but how you deliver the lowest fare is key
Travelers are becoming more demanding. They want personalized travel experiences. They want convenience and the ability to book quick and simply. And they want to know they’re getting the best options available. It’s no surprise...
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Article
July 5, 2017
Customer-centric sales: How to maximize sales through better product distribution
Forward-looking distribution methods are associated with greater personalization characteristics, resulting in improved opportunities for an airline to offer the right product at the right price to the right customer at the right time. To get closer...
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Article
September 26, 2017
Empowering Travel Consultants to Deliver Personalized Service
Today’s travel consultants understand that the key to creating a frictionless business travel experience is leveraging individual preferences across every aspect of the journey, from airfare to car bookings, special amenities and equipment. Personalizing the car...
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Article
February 28, 2017
Eye on India: Ten key stats driving the travel economy forward
Phocuswright arrives in India this week for PhocuswrightIndia. As part of the regional event, travel professionals from around the world converge on Gurgaon to explore how both India and the broader APAC region are driving the...
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Article
July 14, 2017
How can travel learn from music, news and banking?
Martijn Tjho, music entrepreneur and CEO of Jellynote; Georgie Barrat, TV presenter at Channel 5’s ‘The Gadget Show‘: Dave Birch, banking expert and co-founder of Consult Hyperion TTX London event looked at digital transformation of other industries...
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Article
October 6, 2017
Innovation in an ever-changing travel industry, and addressing the needs of airline, agency and consumer
Emerging technology and digital innovation in the travel industry were front and center in Dallas this week, as executives gathered for the 10th annual “The Beat Live” conference, featuring travel industry executives representing airlines, hotels and...
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Article
August 2, 2017
NASA learns from airlines in airspace and flight efficiency issues
NASA, the U.S. National Aeronautics and Space Administration, embraces the lessons learned by airlines, as well as a lot of experiential knowledge from the carriers’ service providers to inform, improve and enhance NASA’s airspace and efficiency...
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Article
June 27, 2017
New research: How ready are consumers for emerging technology?
Back in 1909 – almost 100 years before the launch of the first iPhone – Serbian-American inventor Nikola Tesla envisioned that one day we would all have personal wireless devices that would enable us to send...