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Article
January 23, 2018
Cost is still king for travelers – but how you deliver the lowest fare is key
Travelers are becoming more demanding. They want personalized travel experiences. They want convenience and the ability to book quick and simply. And they want to know they’re getting the best options available. It’s no surprise...
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Article
January 17, 2018
Sabre wins again with Travel Weekly readers
For the 9th year in a row, Sabre was voted Best GDS by Travel Weekly readers in North America. These awards honor the best of the best in the travel business, from airlines, hotels, cruise lines,...
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Article
December 13, 2017
Pricing optimization – The next chapter of total revenue optimization
Airline pricing is often treated as a reactive afterthought; however, setting a price for a product is one of the most important decisions an airline can make. Too often, airlines adopt the “me too” approach to...
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Article
November 20, 2017
Recovering crews, accommodating passengers
Should airlines use passenger seats to move crew during disruptions? Crew-schedule disruptions are unavoidable during an airline’s day of operations. Deadheading crewmembers as passengers to their next destination is a common practice in crew recovery. However,...
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Article
October 20, 2017
Time well spent: Promoting frictionless travel in North America
Time spent in transit is one of the biggest challenges for North American business travelers. From the hours on a plane or train to the time lost during a layover, to the frustration of changing a...
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Article
October 16, 2017
Pricing Optimization: Leveraging external examples
Amazon, Google Adwords, and Uber – what do these companies have in common? And, what can your airline learn from them? While the airline industry is vastly different from the sharing economy platforms and online retailers...
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Article
October 10, 2017
What the global business traveler wants
High-performing organizations focus on providing frictionless travel For a growing number of working professionals, business travel is a part of the job. The travelers’ experience before, during, and after the trip doesn’t simply get packed away...
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Article
October 6, 2017
Innovation in an ever-changing travel industry, and addressing the needs of airline, agency and consumer
Emerging technology and digital innovation in the travel industry were front and center in Dallas this week, as executives gathered for the 10th annual “The Beat Live” conference, featuring travel industry executives representing airlines, hotels and...
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Article
September 26, 2017
Empowering Travel Consultants to Deliver Personalized Service
Today’s travel consultants understand that the key to creating a frictionless business travel experience is leveraging individual preferences across every aspect of the journey, from airfare to car bookings, special amenities and equipment. Personalizing the car...
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Article
August 31, 2017
Sabre piloting an AI-powered chatbot focused on service and support
Innovation at Sabre is an iterative process that is informed by customer feedback. A current example of Sabre’s collaborative approach to developing new solutions comes from the Sabre Studios team. Studios is developing a white label,...
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Article
August 30, 2017
#NocheAerolíneas goes viral: How Aerolíneas Argentinas’ stimulated demand in an unstable environment
The weak macroeconomic environment in South America, as well as the devaluation of its currencies, has impacted passenger demand and the region’s financial standing. To face this challenge, Aerolíneas Argentinas has developed a successful methodology, applying...
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Article
August 2, 2017
NASA learns from airlines in airspace and flight efficiency issues
NASA, the U.S. National Aeronautics and Space Administration, embraces the lessons learned by airlines, as well as a lot of experiential knowledge from the carriers’ service providers to inform, improve and enhance NASA’s airspace and efficiency...