Elevate Service for Airline Bookings
Airlines today require a user interface for their customer-facing employees that allows the employees to deliver a seamless airport and reservations experience.
This experience needs to allow the agent to focus less on the technology, and more on the customer experience moving them quickly through the check-in, boarding and overall reservations processes.
Take Customer Care to a Whole New Level
Interact offers airlines a seamless way to make and service all travel bookings – regardless of which channel was used originally. This ensures uncompromised customer service and greater efficiencies when taking care of airline passengers.
Airline agents can service bookings in the call-center application while providing check-in management at airports for both passengers and baggage using the departure-control application. Together, these powerful features make Interact an indispensable product for airlines.
Efficient booking access
Empower airline agents to access and service bookings efficiently.
Access bookings regardless of channel origin.