travel retail

See how retail is transforming travel and what that means for your business. Learn about industry trends, pain points and how you can use this transformation to your advantage.

Blog Feb 5, 2018

The personal touch: How OTAs are using insights to inspire customers to buy more

How can online travel agencies (OTAs) encourage customers to book more than the basic fare? It’s all about the personal...

Blog Feb 2, 2018

From Low Fares to YES Fares – why travelers expect more than just the lowest fares

Cost is still a main consideration for any traveler. But as consumer behavior changes, and people expect more from their...

Blog Jan 23, 2018

Cost is still king for travelers – but how you deliver the lowest fare is key

Travelers are becoming more demanding. They want personalized travel experiences. They want convenience and the ability to book quick and...

Blog Jan 23, 2018

The best fare is a YES fare!

With travelers looking beyond the lowest fares to personalized travel experiences, it’s important for airlines to realize the benefits of...

Blog Jul 25, 2017

A new decision support tool for managing airline frequent flyers

Loyalty in travel is a big deal: the value of miles outstanding on airlines balance sheets sits in the hundreds...

Blog Jul 12, 2017

Why a Commitment to Change is Critical to Revenue Optimization

Change is hard. It requires a borderline obsessive effort to spark, strategize, and implement business changes when the status quo...

Blog Jun 20, 2017

Putting the revenue optimization in ROI

In the spectrum of travel agencies, both the small and the large have started to understand — or already comprehend...

Blog May 9, 2017

Successful revenue optimization through smart retailing

In an earlier blog post, we reasoned that rethinking revenue optimization—in part through smarter retailing—is a key to success in...

Blog Mar 14, 2017

Here’s how your quiz results tie to your personalization level

The personalization topic has taken the industry by storm.   With all the talk about this behemoth of a topic,...

Blog Feb 28, 2017

Data power: leveraging insights to optimize revenue

Many travel agencies collect torrents of potentially useful data with every intention of doing something with it, like optimizing their revenue. Unfortunately,...

Blog Feb 14, 2017

Loving personalization: Are you doing enough to personalize for your travelers? [quiz]

The best gifts are the thoughtful ones. The ones that show you know the person and considered what would be...

Blog Jan 31, 2017

Putting agency revenue optimization into practice through process and technology

Jared Hall shares his expertise on how to make the most of your revenue strategy with technology and optimization. “The...