personalization
Blog Oct 31, 2019
Leisure Agencies: Your NDC Strategy Starts with These Key Questions
Consumers increasingly expect and demand customization and personalization in all aspects of their life. This is a key expectation to...
Blog Nov 26, 2018
Four key takeaways from Sean Menke’s interview at the IATA Air Industry Retailing Symposium
In October, Sabre’s president and CEO Sean Menke was interviewed on stage at the IATA Air Industry Retailing Symposium by...
Blog Jul 11, 2018
What flight disruption?
Part 3 of the series "Diversification: The Art of Creating Unique Value" Diversification - a risk-reduction strategy that involves adding product,...
Blog Jun 12, 2018
Hopper: Making a Splash In the OTA Pool
Part 2 of the series "Diversification: The Art of Creating Unique Value" Diversification - a risk-reduction strategy that involves adding product,...
Blog May 4, 2018
Standing Out Amid Tough Competition
Part 1 of the series "Diversification: The Art of Creating Unique Value" Diversification - a risk-reduction strategy that involves adding...
Blog Oct 24, 2017
A Millennial’s dream hotel experience: One girl’s opinion on how hotel brands can cater to this growing demographic
Take this for what you will - it’s an opinion. However, I feel qualified to talk on the topic as...
Blog Oct 20, 2017
Time well spent: Promoting frictionless travel in North America
Time spent in transit is one of the biggest challenges for North American business travelers. From the hours on a...
Blog Oct 16, 2017
Pricing Optimization: Leveraging external examples
Amazon, Google Adwords, and Uber – what do these companies have in common? And, what can your airline learn from...
Blog Sep 18, 2017
Millennials’ business travel wish list
What do this generation’s travel expectations mean for consultants? Take note, because millennials will account for 50 percent of all...
Blog Sep 11, 2017
Mobile Travelers: Creating a frictionless travel experience
Recall the movie Planes, Trains & Automobiles with Steve Martin and John Candy? Steve Martin plays a marketing executive that’s...
Blog Aug 24, 2017
Lodging Reimagined – Turning trends into innovations
There’s a reality show on TV that I sometimes find myself retreating to after work, Treehouse Masters. Now, these aren’t...
Blog Jun 15, 2017
Smart consumers, smart loyalty: How the digital revolution transforms customer retention
The Information Revolution is the explosion in the variety and quantity of information available to individuals and organisations. This is...