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Article
April 20, 2017
Travel Expert Index: The state of loyalty in travel
This is the latest installment of our monthly Travel Expert Index. For more TEI coverage, click here. Loyalty. It’s a term that’s often used in the travel industry. For certain segments, like airlines, repeat customers often...
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Article
July 22, 2016
Loyalty wins: Tackling hiring challenges for travel managers
The travel industry is embracing changes in the way travelers interact with its products and services, especially when it comes to travel retail. Loyalty is now more important than ever, as the traveler has many choices when...