October 2, 2013
“On my flight to Toronto there were about 50 senior citizens, all part of a group traveling together. As you can imagine, they were not very mobile so you can guess what happened when there was...
April 23, 2013
Retailers outside of the travel industry verticals have evolved the way in which they sell products and services, and now consumers expect airlines will merchandise in the same way. Airlines must focus on becoming better retailers,...