Customer Championship

March 2, 2006

Travelocity Onboard Brings Travelocity Cruise Representatives on Today’s Most Popular Sailings; New Program Offers Exclusive Benefits and Superior Customer Service

SOUTHLAKE, Texas–(BUSINESS WIRE)–March 2, 2006–Travelocity Onboard(SM), a new value-added service for Travelocity cruisers, is a collection of hand-picked sailings to top destinations, offering exclusive amenities along with the presence of a Travelocity representative onboard to make...
October 31, 2005

Travelocity Recognized as Commitment To ‘Customer Championship’ Initiative Deepens; Fast Company and Budget Travel Honor Travelocity’s Customer Focused Policies, Products That Fulfill Company’s Vow to ”Make Travel Right”

SOUTHLAKE, Texas–(BUSINESS WIRE)–Oct. 31, 2005–Six months since the launch of Travelocity’s groundbreaking “Customer Championship” program, featuring the innovative Travelocity Guarantee (www.travelocity.com/guarantee) and the Customer Bill of Rights (www.travelocity.com/billofrights), the company’s team of employees worldwide continues to...
October 10, 2005

Travelocity Strengthens Hotel and Totaltrip Dynamic Packaging Offerings; Ability to Book Multiple Rooms for Small Groups in One Hotel or TotalTrip Reservation, TotalTrip Savings Calculator Helps Travelers Better Determine the Best Valued Trips

SOUTHLAKE, Texas–(BUSINESS WIRE)–Oct. 10, 2005–Travelocity continues its mission of providing consumers a fully informed and straightforward shopping experience with the roll out of new value-added booking options and tools to its completely redesigned hotel and flight...
May 2, 2005

Travelocity Commits to ‘Customer Championship’; Sweeping Initiatives Aim to Redefine Relationships with Travelers, Travel Providers; Pro-Active Commitment to Customer Advocacy Backed by Major Investment in Technology and Training

SOUTHLAKE, Texas–(BUSINESS WIRE)–May 2, 2005–Imagine the frustration of checking into a hotel on a hot summer day only to find out that the pool is closed. Or that the room with an ocean view you thought...