“We are thrilled to extend our agreement with Travelocity and continue the strong relationship between our companies,” said Scott Shuler, vice president, Enterprise Rent-A-Car. “Travelocity is a leader in online travel and provides creative ways for us to reach new and existing customers.”
Through this renewed agreement, customers renting Enterprise cars on Travelocity will receive special promotional offers, instant confirmation at the time of reservation, dedicated customer service to handle member issues and access to all Enterprise locations around the globe.
In 2006, Enterprise was ranked highest in customer satisfaction among airport rental car companies by J.D. Power and Associates for the third year in a row and for the seventh time in the past eight years. Based on the 2006 J.D. Power and Associates Rental Car Satisfaction Study(SM), which includes both leisure and business travelers, Enterprise received the highest rating in five of the six categories measured: cost and fees, pick-up process, return process, shuttle bus/van service and reservation process. In addition, Enterprise improved in five of the six categories measured.
“As the leading rental car company in customer satisfaction, Travelocity is honored to continue featuring Enterprise,” said Alex Goldman, director of car and rail for Travelocity. “Together, we will continue to provide our mutual customers great value and convenience, a wide variety of rental choices, improved customer service, and offerings as good as any site on the Web.”
About Travelocity
Travelocity(R) is committed to being the traveler’s champion — before, during and after the trip – and is the only online travel company that guarantees not just the price, but the entire travel experience – see www.travelocity.com/guarantee for details. This customer-driven focus, backed by 24/7 live phone support, great prices and powerful shopping technology has made Travelocity the sixth largest travel agency — booking $10.1 billion in travel worldwide in 2006. Based in Southlake, Texas, Travelocity also owns and operates Travelocity Business(R) for corporate travelers, lastminute.com, a leader in European online travel and ZUJI, a leader in Asia-Pacific online travel. Travelocity is owned by Sabre Holdings Corporation (NYSE:TSG), a world leader in travel commerce.
SOURCE: Travelocity
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