SOUTHLAKE, Texas, Mar 06, 2007 (BUSINESS WIRE) — Travelocity has renewed its alliance with Enterprise Rent-A-Car,
the largest car rental company in North America with a new multi-year
agreement. The relationship will allow Travelocity to maintain its
role as a preferred online distribution partner of the car rental
company’s products and services.
“We are thrilled to extend our agreement with Travelocity and
continue the strong relationship between our companies,” said Scott
Shuler, vice president, Enterprise Rent-A-Car. “Travelocity is a
leader in online travel and provides creative ways for us to reach new
and existing customers.”
Through this renewed agreement, customers renting Enterprise cars
on Travelocity will receive special promotional offers, instant
confirmation at the time of reservation, dedicated customer service to
handle member issues and access to all Enterprise locations around the
globe.
In 2006, Enterprise was ranked highest in customer satisfaction
among airport rental car companies by J.D. Power and Associates for
the third year in a row and for the seventh time in the past eight
years. Based on the 2006 J.D. Power and Associates Rental Car
Satisfaction Study(SM), which includes both leisure and business
travelers, Enterprise received the highest rating in five of the six
categories measured: cost and fees, pick-up process, return process,
shuttle bus/van service and reservation process. In addition,
Enterprise improved in five of the six categories measured.
“As the leading rental car company in customer satisfaction,
Travelocity is honored to continue featuring Enterprise,” said Alex
Goldman, director of car and rail for Travelocity. “Together, we will
continue to provide our mutual customers great value and convenience,
a wide variety of rental choices, improved customer service, and
offerings as good as any site on the Web.”
About Travelocity
Travelocity(R) is committed to being the traveler’s champion —
before, during and after the trip – and is the only online travel
company that guarantees not just the price, but the entire travel
experience – see www.travelocity.com/guarantee for details. This
customer-driven focus, backed by 24/7 live phone support, great prices
and powerful shopping technology has made Travelocity the sixth
largest travel agency — booking $10.1 billion in travel worldwide in
2006. Based in Southlake, Texas, Travelocity also owns and operates
Travelocity Business(R) for corporate travelers, lastminute.com, a
leader in European online travel and ZUJI, a leader in Asia-Pacific
online travel. Travelocity is owned by Sabre Holdings Corporation
(NYSE:TSG), a world leader in travel commerce.
SOURCE: Travelocity
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