SOUTHLAKE, Texas – May 2, 2017 – Sabre disclosed in our May 2, 2017 10-Q filing that we are investigating an incident of unauthorized access to payment information contained in a subset of hotel reservations processed through our Hospitality Solutions SynXis Central Reservations system.
We have engaged Mandiant, an independent third-party cybersecurity expert, to support our investigation and have also notified law enforcement. The unauthorized access has been shut off and there is no evidence of continued unauthorized activity. There is no reason to believe that any other Sabre systems beyond SynXis Central Reservations have been affected.
Our Sabre Hospitality Solutions customers are being notified of the investigation with a commitment to keep them informed. Consistent with our steadfast commitment to providing world-class security for our solutions and support for our customers, we have dedicated internal staff and independent cyber experts to complete this investigation as quickly as possible.
Sabre Corporation is the leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.