A Need For Greater Insight, Integration And Control
SINGAPORE – Aug. 26, 2015 – Sabre Corporation (NASDAQ: SABR), a global technology provider to the global travel and tourism industry, today revealed seven trends emerging within the Asia Pacific region’s corporate travel management sector.
Over 100 respondents from 15 key markets participated in the Sabre Corporate Travel Practices Survey 2015, representing both dedicated corporate travel management companies and travel agencies, together with a sample of online travel brands servicing corporate accounts.
“The evidence is that Asia Pacific agents are managing more travel for this region’s demanding corporate clients, while achieving tighter cost control and with technology playing the enabling role. It seems to be happening without compromising the comfort of travelers. In fact this year they are having more of their personal preferences met,” said Roshan Mendis, senior vice president, Sabre Travel Network Asia Pacific.
The seven core themes revealed this year are:
- Premium Economy is attracting a loyal corporate following
- Secondary expenses, including ancillary services, are under tighter control
- Better pre-trip planning is reducing the risk of ‘off-policy’ booking
- Mobile itinerary management apps are now mainstream
- Data analytics will be key to more personalized services
- With more reliance on agents, some see a ‘concierge’ model emerging
- Technological integration (B2B2C client-servicing) is much more important now
Mendis added, “We are committed to using these insights to continually strengthen our proposition for this region’s dynamic corporate segment and we thank all participants for sharing their commercial insights and personal views.”
The Sabre Corporate Travel Practices Survey 2015 was conducted from April to May 2015, with respondents based in Australia, Bangladesh, China, Hong Kong, India, Indonesia, Korea, Malaysia, Nepal, New Zealand, Pakistan, Philippines, Singapore, Taiwan, and Thailand.
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About Sabre Corporation
Sabre Corporation is a leading technology provider to the global travel and tourism industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than $110 billion of estimated travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.