SOUTHLAKE, Texas – Nov. 15, 2016 – Sabre Corporation (NASDAQ: SABR) today introduced the Travel Expert Index, a hand-picked collective of industry insiders that will offer a real-time perspective each month on the most important issues affecting the industry. Travel Expert Index (TEI) panelists are curated across industry segments to voice opinions on hot topics, including market conditions or technology disruptors, starting with the theme of personalization in this month’s inaugural TEI findings.
Recent Sabre research found that a near-majority of 94 percent of travelers want to pick and choose options customized to them, so we presented our TEI panelists with the following questions:
- As the travel industry personalizes, what other industry should we look to for inspiration?
- Which company do you feel currently excels in personalization?
As demonstrated in the resulting infographic, the technology industry was cited most often followed by the telecommunications and banking industries. In terms of specific companies, Apple and Amazon garnered the most mentions but it is interesting to note that organizations in the retail (Bonobos), healthcare (Blue Cross/Blue Shield) and hospitality (Fairmont Hotels) spaces were also singled out. A full analysis of this month’s survey can be found on the Travel Expert Index website at Sabre.com
Results from the Travel Expert Index survey will be available midway through each month at http://www.sabre.com/travelindex, and we encourage all to receive a regular e-mail update here to get the latest from Sabre Insights.
Sabre Corporation is the leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.