Sabre ASP Model Shows Tremendous Popularity with Airlines as a Total Cost Solution; Airlines Improve Revenues and Decrease Costs by Accessing Advanced Decision-Support Tools without Large Capital Outlays

SOUTHLAKE, Texas–(BUSINESS WIRE)–April 13, 2005–In the last
year, 17 new airlines chose Sabre Airline Solutions’ eMergo Web access
delivery method to access airline software products, bringing the
total number of customer contracts to 72 and making the eMergo
distribution method the leading application service provider (ASP) for
the airline transportation industry. Using 127 applications among
them, the 72 airlines have obtained a cost-effective alternative to
on-site system implementation.

With competitive pressures continuing to grow in the airline
industry, carriers are continuing the trend toward ASP solutions as a
way to lower information technology costs and show a faster return on
investment with new technology. ASP solutions like the eMergo solution
give customers the ability to drastically reduce upfront and refresh
costs while simplifying IT responsibilities, allowing airlines to
focus on core competencies and provide a higher value to travelers.

“Sabre Airline Solutions presented us with a lower total cost of
ownership comparing a local installation to access via the eMergo
solution,” said Glenn Taniguchi, vice president of schedule planning
for Hawaiian Airlines. “We recognized we would achieve a quicker
return on investment and faster time to market — with all the
benefits and sophisticated functionality — by going with a hosted

With the eMergo solution, Sabre Airline Solutions sets itself
apart from the competition with features that include a single vendor
for hosting and software, ease of application integration and breadth
of portfolio solutions, superior service levels and data center
management, and a proven delivery track record that sits at the top of
the competition.

“Airlines — and really any company with significant IT operations
— should consider the complete cost of ownership with their IT
systems,” said Steve Clampett, senior vice president of Sabre Airline
Solutions. “Many companies overlook the hidden costs of dealing with
third-party vendors, the labor that goes into maintaining an
application and the less-than-perfect support they may have during
times of critical operations.”

When looking at the total cost of ownership of acquiring and
maintaining an application, the eMergo solution saves customers as
much as 70 percent in the first year and 40 percent in subsequent

“The eMergo solution was initially introduced to Royal Brunei
Airlines in 2002 as part of Sabre’s AirMax Revenue Manager product.
From an IT perspective, the real advantage of the eMergo ASP model, is
that it has enabled us to eliminate the burden of maintaining a costly
computing infrastructure,” said Gerry Mitchell, Head of IT for Royal
Brunei Airlines.

“We pride ourselves on being able to offer our customers a
superior product combined with superior hosting service that they can
bank on, and ASP solutions are not just beneficial for airlines,” said
Mike Douglass, vice president of the eMergo solution for Sabre Airline
Solutions. “eMergo’s customers also include cargo management, dining
and cabin services, fares management, finance systems, flight
operations and control, loyalty management, maintenance and
engineering, marketing data and analysis services, passenger
processing, planning and scheduling, and resource and revenue
management — really everyone who wants to simplify their operations
and avoid multi-site installations.”

About Sabre Airline Solutions

Sabre Airline Solutions, a Sabre Holdings company, is the world’s
largest provider of software products; reservations, departure control
systems and other passenger management systems; and consulting
services that help airlines simplify operations and lower costs. Sabre
Airline Solutions’ proven leadership is demonstrated by the growing
number of airlines that leverage the technology and services: More
than 200 airlines worldwide use Sabre Airline Solutions’ broad
portfolio of smart solutions for decision-support tools to increase
revenues and improve operations. More than 500 contracts worldwide
were signed in 2004 for Sabre Airline Solutions’ leading technology
solutions. More than 100 airlines worldwide rely on Sabre Airline
Solutions for passenger management solutions, with eight new carriers
choosing the SabreSonic solutions, the first new generation
reservations system offered in the market, in 2004 and six carrier
renewals. In addition, more than 100 clients worldwide have turned to
the Sabre Airline Solutions consulting group for strategic, commercial
and operational consulting.

Sabre Holdings Corp. (NYSE:TSG) is a world leader in travel
commerce, retailing travel products and providing distribution and
technology solutions for the travel industry. More information about
Sabre Holdings is available at

Sabre Airline Solutions, the Sabre Airline Solutions logo, eMergo,
AirMax and SabreSonic are trademarks and/or service marks of an
affiliate of Sabre Holdings Corp. All other trademarks, service marks,
and trade names are the property of their respective owners. (C) 2005
Sabre, Inc. All rights reserved.


CONTACT: Sabre Airline Solutions, Southlake
Kathryn Hayden, 682-605-2252

SOURCE: Sabre Airline Solutions