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Sabre Airline Solutions Selected to Provide Airport Staffing Suite for Thai Airways for Enhanced Customer Service and Improved Staff Efficiency; Streamline Resource Management Suite To Form Foundation of Airline’s World-Class Staffing System

SOUTHLAKE, Texas–(BUSINESS WIRE)–Feb. 1, 2005–Sabre Airline Solutions, in partnership with Thailand-based information technology contractor Songkhla Finishing Co., has announced it has been selected to provide Thai International Airways with the technology to deliver a complete airport resource management solution.

Songkhla, a leading systems integrator, has selected the Sabre Streamline Resource Management Suite from Sabre Airline Solutions to provide Thai Airways with advanced resource management technology.

According to Phengphian Laogumnerd, manager of Songkhla Finishing Co., the Streamline suite was selected as the clear market leader with the functionality to enable Thai Airways to improve its staff planning, rostering, administration and utilization. Furthermore, Phengphian observed that no other provider matched the Streamline suite’s capability in depth and breadth across systems of the end-to-end resource management solution.

“Songkhla was tasked with the challenge of providing Thai Airways with an end-to-end resource management system that could address the needs of a large, complex airline. I’m confident the Streamline suite will deliver superior benefits to Thai Airways,” said Phengphian. “Working with Sabre Airline Solutions gives us access to the very best IT systems on the market, and we are looking forward to seeing tangible results at Thai Airways, such as improving the customer service experience through precisely planned and optimized staffing levels.”

By utilizing the Streamline suite, Thai Airways will realize operational staff efficiencies and optimal use of its airport ground staff through more effective demand planning, shifting, employee administration and cross-utilization decisions. The solution will also help the carrier identify and execute variations in staffing levels required to support a given schedule, such as changes due to tourism seasonality or to competitor market actions. The flexibility, scalability, and optimization intelligence of the Streamline suite allows carriers of all sizes to benefit from usage of the full suite or individual component systems as specific needs require.

“Not only will Thai Airways see improvements in its staffing levels but significant operational efficiencies will also be realized through process automation since the Streamline solution actually reduces the time and effort required to generate staffing requirements, create rosters, publish named rosters and manage and administer employees,” added Phengphian.

Cameron Curtis, Sabre Airline Solutions’ vice president for the Asia/Pacific region, said, “Songkhla has been an outstanding partner of Sabre Airline Solutions and recognizes the benefits Thai Airways will reap by implementing our resource management tools. This system rollout has commenced, led by Songkhla and supported by Streamline suite implementation consultants, and is planned to be in production by summer 2005. The implementation of this system will be one of the key tools used as Thai Airways transitions its airline operations to the new Suvarnabhumi Airport later this year.”

Thai Airways is a long-term customer of Sabre Airline Solutions and already utilizes the PC AirFlite flight scheduling system, the Sabre Qik Business Processing Solutions, the Sabre Dispatch Manager and the Sabre AirCrews Crew Management Suite. With the addition of Thai Airways, nearly 40 customers around the world utilize at least one system of the Streamline suite to improve their resource management efficiency.

About Sabre Airline Solutions

Sabre Airline Solutions, a Sabre Holdings company, is the world’s largest provider of software products; reservations, departure control systems and other passenger management systems; and consulting services that help airlines simplify operations and lower costs. Sabre Airline Solutions’ proven leadership is demonstrated by the growing number of airlines that leverage the technology and services: More than 200 airlines worldwide use Sabre Airline Solutions’ broad portfolio of smart solutions for decision-support tools to increase revenues and improve operations. More than 500 contracts worldwide were signed in 2004 for Sabre Airline Solutions leading technology solutions. More than 100 airlines worldwide rely on Sabre Airline Solutions for passenger management solutions, with eight new carriers choosing SabreSonic, the first new generation reservations system offered in the market, in 2004 and six carrier renewals. In addition, more than 100 clients worldwide have turned to the Sabre Airline Solutions consulting group for strategic, commercial and operational consulting.

Sabre Holdings Corp. (NYSE:TSG) is a world leader in travel commerce, retailing travel products and providing distribution and technology solutions for the travel industry. More information about Sabre Holdings is available at http://www.sabre-holdings.com/.

Sabre Airline Solutions, the Sabre Airline Solutions logo, Sabre Streamline Resource Management Suite, PC AirFlite flight scheduling system, the Sabre Qik Business Processing Solutions, the Sabre Dispatch Manager, and the Sabre AirCrews Crew Management Suite are trademarks and/or service marks of an affiliate of Sabre Holdings Corp. All other trademarks, service marks and trade names are the property of their respective owners. (C) 2004 Sabre Inc. All rights reserved.

    CONTACT: Sabre Airline Solutions, Southlake
             Kathryn Hayden, 682-605-2252

    SOURCE: Sabre Airline Solutions

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