Sabre Airline Solutions Selected to Provide Airport Staffing Suite for Thai Airways for Enhanced Customer Service and Improved Staff Efficiency; Streamline Resource Management Suite To Form Foundation of Airline’s World-Class Staffing System

SOUTHLAKE, Texas–(BUSINESS WIRE)–Feb. 1, 2005–Sabre Airline
Solutions, in partnership with Thailand-based information technology
contractor Songkhla Finishing Co., has announced it has been selected
to provide Thai International Airways with the technology to deliver a
complete airport resource management solution.

Songkhla, a leading systems integrator, has selected the Sabre
Streamline Resource Management Suite from Sabre Airline Solutions to
provide Thai Airways with advanced resource management technology.

According to Phengphian Laogumnerd, manager of Songkhla Finishing
Co., the Streamline suite was selected as the clear market leader with
the functionality to enable Thai Airways to improve its staff
planning, rostering, administration and utilization. Furthermore,
Phengphian observed that no other provider matched the Streamline
suite’s capability in depth and breadth across systems of the
end-to-end resource management solution.

“Songkhla was tasked with the challenge of providing Thai Airways
with an end-to-end resource management system that could address the
needs of a large, complex airline. I’m confident the Streamline suite
will deliver superior benefits to Thai Airways,” said Phengphian.
“Working with Sabre Airline Solutions gives us access to the very best
IT systems on the market, and we are looking forward to seeing
tangible results at Thai Airways, such as improving the customer
service experience through precisely planned and optimized staffing

By utilizing the Streamline suite, Thai Airways will realize
operational staff efficiencies and optimal use of its airport ground
staff through more effective demand planning, shifting, employee
administration and cross-utilization decisions. The solution will also
help the carrier identify and execute variations in staffing levels
required to support a given schedule, such as changes due to tourism
seasonality or to competitor market actions. The flexibility,
scalability, and optimization intelligence of the Streamline suite
allows carriers of all sizes to benefit from usage of the full suite
or individual component systems as specific needs require.

“Not only will Thai Airways see improvements in its staffing
levels but significant operational efficiencies will also be realized
through process automation since the Streamline solution actually
reduces the time and effort required to generate staffing
requirements, create rosters, publish named rosters and manage and
administer employees,” added Phengphian.

Cameron Curtis, Sabre Airline Solutions’ vice president for the
Asia/Pacific region, said, “Songkhla has been an outstanding partner
of Sabre Airline Solutions and recognizes the benefits Thai Airways
will reap by implementing our resource management tools. This system
rollout has commenced, led by Songkhla and supported by Streamline
suite implementation consultants, and is planned to be in production
by summer 2005. The implementation of this system will be one of the
key tools used as Thai Airways transitions its airline operations to
the new Suvarnabhumi Airport later this year.”

Thai Airways is a long-term customer of Sabre Airline Solutions
and already utilizes the PC AirFlite flight scheduling system, the
Sabre Qik Business Processing Solutions, the Sabre Dispatch Manager
and the Sabre AirCrews Crew Management Suite. With the addition of
Thai Airways, nearly 40 customers around the world utilize at least
one system of the Streamline suite to improve their resource
management efficiency.

About Sabre Airline Solutions

Sabre Airline Solutions, a Sabre Holdings company, is the world’s
largest provider of software products; reservations, departure control
systems and other passenger management systems; and consulting
services that help airlines simplify operations and lower costs. Sabre
Airline Solutions’ proven leadership is demonstrated by the growing
number of airlines that leverage the technology and services: More
than 200 airlines worldwide use Sabre Airline Solutions’ broad
portfolio of smart solutions for decision-support tools to increase
revenues and improve operations. More than 500 contracts worldwide
were signed in 2004 for Sabre Airline Solutions leading technology
solutions. More than 100 airlines worldwide rely on Sabre Airline
Solutions for passenger management solutions, with eight new carriers
choosing SabreSonic, the first new generation reservations system
offered in the market, in 2004 and six carrier renewals. In addition,
more than 100 clients worldwide have turned to the Sabre Airline
Solutions consulting group for strategic, commercial and operational

Sabre Holdings Corp. (NYSE:TSG) is a world leader in travel
commerce, retailing travel products and providing distribution and
technology solutions for the travel industry. More information about
Sabre Holdings is available at

Sabre Airline Solutions, the Sabre Airline Solutions logo, Sabre
Streamline Resource Management Suite, PC AirFlite flight scheduling
system, the Sabre Qik Business Processing Solutions, the Sabre
Dispatch Manager, and the Sabre AirCrews Crew Management Suite are
trademarks and/or service marks of an affiliate of Sabre Holdings
Corp. All other trademarks, service marks and trade names are the
property of their respective owners. (C) 2004 Sabre Inc. All rights

    CONTACT: Sabre Airline Solutions, Southlake
             Kathryn Hayden, 682-605-2252

    SOURCE: Sabre Airline Solutions