Korean Air Expands its Commitment to Sabre Airline Solutions’ Crew Management System

Major Asia Pacific-based carrier selects Sabre AirCrews to improve cabin crew efficiencies as a part of its “Innovative Excellence” strategy

SOUTHLAKE, Texas, May 26, 2004 (BUSINESS WIRE) — Sabre Airline Solutions today announced Korean Air has selected
Sabre AirCrews to address all phases of crew management operations for
its cabin crew. Sabre AirCrews is an integrated and comprehensive
solution that will support the end-to-end crew management needs of
Korean Air.

For over six years Korean Air has utilized Sabre AirCrews for
scheduling and tracking of its cockpit crew and will now offer the
full suite to its cabin crew. The extension of the carrier’s long
standing relationship with Sabre Airline Solutions demonstrates Korean
Air’s strong level of commitment to Sabre Airline Solutions’ proven,
smart and bankable technology.

According to S.M. Lee, vice president, IT, Korean Air, Sabre
AirCrews will greatly improve crew planning and resource utilization.

“Sabre AirCrews has delivered excellent results in the management
of our cockpit crew, from long-term crew resource planning through
day-of-operations crew tracking. With Sabre AirCrews we can always be
sure of the efficient deployment of crew at the minimum cost, while
maintaining flight reliability and schedule integrity.”

Lee added, “By extending Sabre AirCrews to our cabin crew we will
be able to further improve operational efficiency and lower crew
related costs. Our staff will greatly benefit from the technology from
Sabre Airline Solutions, including innovative tools like team
rostering and Crew Connection. The technology will also act as a
catalyst for us to continue our quest for Innovative Excellence.”

Celebrating its 35th anniversary this year, Korean Air announced a
new corporate slogan, “Excellence in Flight,” and three supporting
initiatives: Service Excellence, Operational Excellence and Innovative
Excellence. Innovative Excellence means that Korean Air aims to keep
competitive through cutting-edge technologies.

Team rostering will enable Korean Air to manage cabin crew “teams”
rather than individuals, thereby maximizing teamwork and improving
their productivity as well as customer experience. The AirCrews Crew
Connection module will deliver easy, global access to real-time
information via the Internet while enabling crew management personnel
to receive crew input during the roster planning and generation

Nine carriers across Asia Pacific are now using Sabre AirCrews,
highlighting Sabre Airline Solutions’ commitment to the region, and
its ability to provide leading edge solutions that are keeping pace
with emerging technologies and trends in the area of crew management.

Cameron Curtis, vice president, Asia Pacific, Sabre Airline
Solutions, said Sabre AirCrews provides Korean Air with the ability to
manage and optimize what is a very complex part of the airline

“There is a clear recognition in the marketplace of the
complexity, breadth and depth of the end-to-end Crew Management
business processes. Airlines that have implemented our AirCrews system
have reduced operational costs up to 10 percent, while the incidence
of flight delays and cancellations due to crew scheduling issues has
been reduced. These proven results mean good news for both the airline
and the airline’s customers,” said Curtis.

Korean Air has been a Sabre Airline Solutions customer since 1998
and also utilizes the Sabre PC AirFlite application for planning and
scheduling. By using Sabre PC AirFlite in conjunction with Sabre
AirCrews, Korean Air ensures the integrity of the schedule data
between the planning and crewing departments.

Other carriers in the region that have selected the AirCrews suite
to help reduce crew costs and support better decision making include
Cathay Pacific, China Southern, China Airlines, Singapore, Thai,
Virgin Blue and Air New Zealand.

About Sabre Airline Solutions

Sabre Airline Solutions, a Sabre Holdings company, is the world’s
largest provider of software products, reservations and departure
control systems and other passenger management systems, and consulting
services that help airlines simplify operations and lower costs. Sabre
Airline Solutions’ proven leadership is demonstrated by the growing
number of airlines that leverage the technology and services: More
than 200 airlines worldwide use Sabre Airline Solutions’ broad
portfolio of smart solutions for decision-support tools to increase
revenues and improve operations. More than 100 airlines worldwide rely
on Sabre Airline Solutions for passenger management solutions, with 15
new carriers added and nine carrier renewals for SabreSonic Res
advanced reservations in 2003. In addition, more than 100 clients
worldwide have turned to Sabre Airline Solutions consulting group for
strategic, commercial and operational consulting. More than 500
contracts worldwide were signed in 2003 within Sabre Airline

Sabre Holdings Corporation (NYSE:TSG) is a world leader in travel
commerce, retailing travel products and providing distribution and
technology solutions for the travel industry. More information about
Sabre Holdings is available at http://www.sabre-holdings.com.

Sabre Airline Solutions, the Sabre Airline Solutions logo, Sabre
AirCrews, Crew Connection and PC AirFlite are trademarks and/or
service marks of an affiliate of Sabre Holdings Corporation. All other
trademarks, service marks, and trade names are the property of their
respective owners.

SOURCE: Sabre Airline Solutions

Sabre Airline Solutions
Media Contact
Kathryn Hayden, 682-605-2252
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