Dedicated Airline Operations Control Expert to Manage Shanghai Center
SOUTHLAKE, Texas–(BUSINESS WIRE)–June 22, 2004–Sabre Airline Solutions has signed a two-year contract with China
Eastern Airlines to implement Phase II of an extensive consulting
project with Sabre Airline Solutions valued at $1 million. China
Eastern will implement the recommendations made during Phase I of the
detailed analysis conducted in 2003 into the improved design of the
carrier’s Operations Control procedures.
The Operations Control Center is the heart of an airline, where
all aircraft activities are monitored, including flight paths planned
and adjusted. Sitting within China Eastern’s Operations Control Center
are all movement control, flight dispatch, load planning, crew
co-ordination and scheduling functions. A major objective of Phase II
of the consulting project is to help China Eastern consolidate
Operations Control of 12 China Eastern branches and subsidiaries in a
centralized location in Shanghai. To help facilitate this process,
Sabre Airline Solutions is deploying an airline operations control
process expert for two years.
“We are confident we will see excellent results by implementing
the recommendations made by our valued Sabre Airline Solutions
partners,” said Yu-Lin Wu, vice president, China Eastern Airlines. “We
expect that the new efficiencies we will achieve through the
Operations Control consolidation will heighten our performance in this
highly competitive marketplace.”
China Eastern has been a valued customer of Sabre Airline
Solutions for six years, and has already implemented a wide range of
Sabre Airline Solutions’ tools right across its business. These tools
include Sabre AirOps Movement Manager, Sabre AirOps Dispatch Manager,
Sabre AirOps Load Manager and Sabre AirFlite Schedule Manager. To
further compound the successful cost management delivered by this
suite of products, China Eastern chose to work with Sabre Airline
Solutions consultants to analyze its Operation Control processes and
provide recommendations based on an industry best practice approach.
The consolidated Airline Operations Control Center in Shanghai is
the direct result of these recommendations. Operations Control experts
from Sabre Airline Solutions will be on-site and work closely with
specialists at the Center for the first two years.
“During the consulting process, the team at Sabre Airline
Solutions worked in close partnership with China Eastern to develop a
uniquely intimate knowledge and understanding of the carrier’s
business,” said Cameron Curtis, vice president, Asia Pacific, Sabre
Airline Solutions. “As a result, China Eastern was able to confidently
act on the recommendations made by the consulting team at Sabre
Airline Solutions knowing they had the company’s full support and
commitment.”
James Sun, Sabre Airline Solutions consulting partner in China,
said the group forges ongoing working relationships with many airlines
who return for Sabre Airline Solutions’ consulting expertise once the
initial project has been completed. This, he believes, is in part due
to the consulting team’s ability to manage an airline’s short-term
challenges while also preparing for the longer term.
“The consultants at Sabre Airline Solutions have comprehensive
industry knowledge and access to sophisticated tools that enable us to
provide in-depth, and achievable, strategies and solutions,” said Sun.
“Often we see the impact of our recommendations during the course of
the project with clear improvements in financial performance of our
clients. In this instance, we expect China Eastern to see complete ROI
(return on investment) in the next few years.”
Sabre Airline Solutions is the Asia Pacific market leader in
aviation consulting and technology and has experienced rapid growth in
the region. Current Sabre Airline Solutions consulting customers in
the Asia Pacific region include Cathay Pacific, Thai Airways, Air
China, Asiana Air and Dragon Air for work involving areas such as
operations control, revenue management, IT strategy, CRM and crew
productivity.
About Sabre Airline Solutions
Sabre Airline Solutions, a Sabre Holdings company, is the world’s
largest provider of software products, reservations and departure
control systems and other passenger management systems, and consulting
services that help airlines simplify operations and lower costs. Sabre
Airline Solutions’ proven leadership is demonstrated by the growing
number of airlines that leverage the technology and services: More
than 200 airlines worldwide use Sabre Airline Solutions’ broad
portfolio of smart solutions for decision-support tools to increase
revenues and improve operations. More than 100 airlines worldwide rely
on Sabre Airline Solutions for passenger management solutions, with 15
new carriers added and nine carrier renewals for SabreSonic Res
advanced reservations in 2003. In addition, more than 100 clients
worldwide have turned to Sabre Airline Solutions consulting group for
strategic, commercial and operational consulting. More than 500
contracts worldwide were signed in 2003 within Sabre Airline
Solutions.
Sabre Holdings Corporation (NYSE:TSG) is a world leader in travel
commerce, retailing travel products and providing distribution and
technology solutions for the travel industry. More information about
Sabre Holdings is available at http://www.sabre-holdings.com.
Sabre Airline Solutions, the Sabre Airline Solutions logo and
Sabre AirOps Movement Manager, Sabre AirOps Dispatch Manager, Sabre
AirOps Load Manager and Sabre AirFlite Schedule Manager are trademarks
and/or service marks of an affiliate of Sabre Holdings Corporation.
All other trademarks, service marks, and trade names are the property
of their respective owners.
CONTACT: Sabre Airline Solutions, Southlake
Kathryn Hayden, 682-605-2252
kathryn.hayden@sabre-holdings.com
SOURCE: Sabre Airline Solutions