Aeropostal Goes Live With ASP Delivery of Sabre Airline Solutions Crew Management and Flight Operations Suites

Mission Critical Applications Delivered Through ASP Model on Open Systems

Architecture Results in Lower Operating Costs and Improved Customer Service

SOUTHLAKE, Texas, Jan. 7 /PRNewswire/ — Sabre Airline Solutions and
Aeropostal today announced the successful implementation of the Sabre AirCrews
crew management system and the Sabre AirOps Movement Manager system.

Both of these mission-critical products are being delivered through the
Sabre eMergo Web-enabled and dedicated network solution, which gives
Aeropostal access to the important tools utilized by larger airlines, while
ensuring a lower total cost of ownership by eliminating the need for
inhibiting upfront hardware costs. These applications are installed on Unix
high availability servers and accessed on standard PC desktops, providing a
true open-system solution, which results in lower operating costs, decreased
training requirements and fast time to market with new technologies.

AirCrews went live at Aeropostal in September with the Pairing Optimizer.
A month after this installation, Aeropostal was able to increase the
efficiency of its crew operations by decreasing the number of crew days
required by almost 6%.

“The ASP model allows us to automate what had been manual processes at
Aeropostal, so we were able to see real results with immediate benefits,” said
Licio Piccoli, chief information officer for Aeropostal. “We do not have the
resources to dedicate to the installation of an onsite Systems Operations
Control Center, but with the eMergo option, we get the technology without the
expensive upfront hardware costs, nor the ongoing cost to maintain the system.
In addition, Sabre Airline Solutions made accessing the system easy by linking
Unix servers to PCs for a graphical user interface — such as the use of a
three-button mouse.”

The AirCrews suite that Aeropostal implemented contains a full range of
functions to meet the end-to-end crew management needs of airlines of all
sizes. The system uses a graphical user interface and a centralized database
that together provide efficient and easy access to accurate data in all areas
of crew operations. In the words of Capt. Enrique Zerpa, responsible for the
coordination and implementation of AirCrews within Aeropostal, “Implementation
of AirCrews has benefited Aeropostal by permitting a much greater level of
control regarding the utilization of our manpower. By integrating functions
between AirCrews, AirOps and the schedule generated by AirFlite, we are able
to operate more efficiently. The Crew Internet Access (C.I.A.) has provided
the crews with an efficient and low-cost means of communicating with the
Rostering Department to handle such items as flight, days off, swaps, requests
for specific duties and many other functions that normally took up a lot of
the schedulers’ time in answering telephone calls.”

The AirOps Movement Manager, which went live at Aeropostal in June,
enables airlines to successfully monitor and schedule flight operations and
maintenance, while still maximizing the revenue potential of these vital

Airlines using the AirOps Movement Manager are able to gain up to a 10%
improvement in on-time performance, improve maintenance yield by up to 2% as a
result of better aircraft utilization, reduce communication charges by up to
25% and increase an airline’s productivity by up to 10%, all of which can
produce several million dollars in cost savings.

Both of these applications will work together with other elements of the
Sabre Airline Solutions portfolio that Aeropostal has been using, which
include the Sabre Passenger Reservations System, Sabre Flight Operations
System (FOS) and the PC version of Sabre AirFlite Schedule Manager.

“Aeropostal joins a growing number of airlines that have come to us for
affordable, integrated systems,” said Steve Clampett, president of Airline
Products and Services at Sabre Airline Solutions. “Airlines want
simplification, and one of the keys to simplification is having systems that
work together in an integrated fashion. Because it is a priority for
airlines, we have made it our priority for our continued investment and
development. Today we have over 100 points of integration between our
products and we have another 100+ in development or planned. This integration
is made all the more feasible by our ASP delivery of over 20 applications,
including mission critical systems such as AirCrews and AirOps.”

By using eMergo delivery, airlines can access the comprehensive portfolio
of Sabre Airline Solutions optimization technology through the Internet or a
dedicated circuit, which saves the costs that typically would be required with
hardware and software acquisition, system implementation, support personnel,
data storage and ongoing maintenance. These savings are producing significant
financial results for customers — typically a 30% or better reduction in
total cost of ownership versus traditional, proprietary-based solutions.

In addition to lowering the total cost of ownership, the eMergo suite of
simplified and standard applications produces faster implementations, improves
time to market, and provides greater integration with Sabre Airline Solution’s
other software products. The eMergo environment enables an airline to focus
on its core business and affords it greater flexibility to manage current
internal IT resources. Today eMergo delivers applications to more than
38 different airline carriers through a common portal interface.

Besides the cost savings of these systems, Aeropostal notes it also helps
them improve the traveler’s experience.

“With the increased efficiencies in the operations and crewing processes,
travelers should encounter less flight delays and cancellations, which then
improves customer satisfaction,” said Piccoli.

The next system to be put into production at Aeropostal will be the AirOps
Decision Manager, which delivers pre-planning for disruption events, optimized
recovery solutions, and fast solution times. These enable multiple scenarios
to be evaluated quickly and assist an airline in the delivery of timely
solutions to get back to normal operations.

About Sabre Airline Solutions

Sabre Airline Solutions, a Sabre Holdings company, is the world’s largest
provider of software products, reservation and departure control systems and
consulting services to help airlines simplify operations and lower costs.
Over 200 airlines worldwide use Sabre Airline Solution’s broad portfolio of
software solutions for decision-support tools to increase revenues and improve
operations. More than 90 airlines worldwide rely on Sabre Airline Solutions
for their reservation and departure control systems, with 16 new carriers and
eight renewals signing in 2002. In addition, more than 100 clients worldwide
have turned to Sabre Airline Solutions consulting group for strategic,
commercial and operational consulting. More than 300 contracts were signed in
2002 within Sabre Airline Solutions.

Sabre Holdings Corporation (NYSE: TSG) is a world leader in travel
commerce, retailing travel products and providing distribution and technology
solutions for the travel industry. More information about Sabre Holdings is
available at

SOURCE  Sabre Airline Solutions
    -0-                             01/07/2004
    /CONTACT:  Kathryn Hayden of Sabre Airline Solutions, +1-682-605-2252, or /
    /Web site: /

CO:  Sabre Airline Solutions; Aeropostal; Sabre Holdings Corporation
ST:  Texas

-- DAW004 --
1514 01/07/2004 08:30 EST