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  • Article

    Around the Industry

    March 16, 2017

    Travel Expert Index: How is the evolution of communication impacting customer service?

    This is the latest installment of the Travel Expert Index. The TEI is a curated collection of travel professionals that answer a few questions each month about issues critical to our industry.  The way we communicate...

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  • Article

    Traveler Experience

    April 17, 2014

    Which social media channels provide the right insights for a personal travel experience

    The hospitality industry quickly warmed to the idea of doing business online. It’s not uncommon for hotels to integrate TripAdvisor property reviews via their websites or see hoteliers respond to customers on Twitter, Facebook, and other...

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  • Article

    Retailing & Merchandising

    April 15, 2014

    Trend Tuesday: When advertisers “Hijack”

    On the Monday following the Super Bowl every year, a lot of attention turns to the television commercials aired during the big game.  While highlights of the game are still being replayed on ESPN and others’...

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  • Press Release

    March 18, 2014

    Vimana Franchise Systems changes Central Reservation Systems to Sabre Hospitality Solutions

    Windermere, FL-March 18, 2013 – Vimana Franchise Systems, franchisor of the Centerstone Hotel and Key West Inn brands has announced their new partnership and agreement with Sabre Hospitality Solutions in utilizing its Central Reservation System (CRS) and...

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  • Article

    Agencies & OTAs

    February 21, 2014

    The Roaming Gnome takes control during ESPN’s College Game Day

    What’s Travelocity’s Roaming Gnome been up to lately? He’s been traveling the U.S. checking out some of the most historic college basketball rivalries. Travelocity’s Roaming Gnome is up to his usual antics again! Given his mission...

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