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Article
October 7, 2020
Offer Management – Optimizing Airline Ancillary Bundles Based on Customer Preferences Part 3 of 3: Experimentation Engines
This article is the final of a three-part series on optimizing airline ancillary bundles based on customer preferences. In Part 1, we discussed data collection and customer segmentation methods. In Part 2, we met traveler Caroline...
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Article
March 30, 2020
Offer Management – Optimizing Airline Ancillary Bundles Based on Customer Preferences Part 2 of 3: Recommendation and offer engines
This article is the second of a three-part series on optimizing airline ancillary bundles based on customer preferences. Part one discussed data collection and customer segmentation methods. In this section, we will cover recommendation and offer...
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Article
March 13, 2020
Offer Management – Optimizing Airline Ancillary Bundles Based on Customer Preferences Part 1 of 3: Data collection and customer segmentation
Offer management is the process of selling the right bundle – airfare and air ancillaries – to the right customer at the right price at the right time. It is an extension of the well-established revenue...
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Article
January 16, 2020
How Sabre is using AI/ML to change the technology of travel – Part 2
At Sabre, as we evaluate new opportunities for leveraging Artificial Intelligence (AI) and Machine Learning (ML) algorithms, we realize that a fundamental challenge that needs to be addressed is how to scale this specialized knowledge across...
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Article
January 16, 2020
How Sabre is using AI/ML to change the technology of travel – Part 1
After the deregulation of the airline industry in 1979, Sabre has played a pivotal role in enabling all aspects of a consumer’s travel by leveraging our core competencies in operations research, computer science and advanced data...
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Article
January 16, 2020
Microservices at Scale: Three Lessons and Two Predictions
Searching for flights is a famously hard problem in computer science, and it is only getting harder. Five years ago, there were about 5 billion possible combinations for a flight from New York to London. That...
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Article
August 22, 2017
Augmented Reality – Digital Immersion in Physical Space
Note: This augmented reality article is excerpted from Sabre Labs’ 2017 Radar Report; check out the full report for a look at nine tech trends shaping the travel landscape. Augmented reality (AR) is turning the world we...
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Article
August 10, 2017
Blockchain: Beyond the Hype
Note: This blockchain article is excerpted from Sabre Labs’ 2017 Radar Report; check out the full report for a look at nine tech trends shaping the travel landscape. In the past two years, “blockchain” has become...
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Article
February 7, 2017
Surprise! Gen Z doesn’t shop the way you think
Generational buzzwords fly thick in the news: Millennial, Gen Z, Alphas, Net Gen, digital natives, digial immigrants. When it comes to using technology, most assume that each subsequent generation is more tech savvy than the one...
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Article
January 24, 2017
Satellites, sensors, storms: ‘connected intelligence’ improves travel
Space has a new weather satellite This week, NOAA (National Oceanic and Atmospheric Administration) released the first images from its new weather satellite, GEOS-16. With more than 4,000 man-made satellites in orbit, one more might seem...
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Article
January 20, 2017
2017 is the year to try digital realities
With many new technologies, a few words are sufficient to explain the change: more pixels, wireless charging, faster Internet. But digital realities (virtual, augmented, and merged reality) are inherently about immersion and sensory engagement. These visceral...
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Article
January 10, 2017
How Generation Z uses emerging technology
From the headlines coming out of the Consumer Electronics Show, it seems like voice interfaces are everywhere, or will be soon. But a new Sabre Labs survey shows voice isn’t being universally embraced. “Alexa, what’s the...