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Article
March 30, 2020
Offer Management – Optimizing Airline Ancillary Bundles Based on Customer Preferences Part 2 of 3: Recommendation and offer engines
This article is the second of a three-part series on optimizing airline ancillary bundles based on customer preferences. Part one discussed data collection and customer segmentation methods. In this section, we will cover recommendation and offer...
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Article
March 13, 2020
Offer Management – Optimizing Airline Ancillary Bundles Based on Customer Preferences Part 1 of 3: Data collection and customer segmentation
Offer management is the process of selling the right bundle – airfare and air ancillaries – to the right customer at the right price at the right time. It is an extension of the well-established revenue...
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Article
January 16, 2020
How Sabre is using AI/ML to change the technology of travel – Part 2
At Sabre, as we evaluate new opportunities for leveraging Artificial Intelligence (AI) and Machine Learning (ML) algorithms, we realize that a fundamental challenge that needs to be addressed is how to scale this specialized knowledge across...
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Article
January 16, 2020
How Sabre is using AI/ML to change the technology of travel – Part 1
After the deregulation of the airline industry in 1979, Sabre has played a pivotal role in enabling all aspects of a consumer’s travel by leveraging our core competencies in operations research, computer science and advanced data...
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Article
January 16, 2020
Microservices at Scale: Three Lessons and Two Predictions
Searching for flights is a famously hard problem in computer science, and it is only getting harder. Five years ago, there were about 5 billion possible combinations for a flight from New York to London. That...
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Article
August 22, 2017
Augmented Reality – Digital Immersion in Physical Space
Note: This augmented reality article is excerpted from Sabre Labs’ 2017 Radar Report; check out the full report for a look at nine tech trends shaping the travel landscape. Augmented reality (AR) is turning the world we...
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Article
August 10, 2017
Blockchain: Beyond the Hype
Note: This blockchain article is excerpted from Sabre Labs’ 2017 Radar Report; check out the full report for a look at nine tech trends shaping the travel landscape. In the past two years, “blockchain” has become...
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Article
February 7, 2017
Surprise! Gen Z doesn’t shop the way you think
Generational buzzwords fly thick in the news: Millennial, Gen Z, Alphas, Net Gen, digital natives, digial immigrants. When it comes to using technology, most assume that each subsequent generation is more tech savvy than the one...
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Article
January 24, 2017
Satellites, sensors, storms: ‘connected intelligence’ improves travel
Space has a new weather satellite This week, NOAA (National Oceanic and Atmospheric Administration) released the first images from its new weather satellite, GEOS-16. With more than 4,000 man-made satellites in orbit, one more might seem...
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Article
January 20, 2017
2017 is the year to try digital realities
With many new technologies, a few words are sufficient to explain the change: more pixels, wireless charging, faster Internet. But digital realities (virtual, augmented, and merged reality) are inherently about immersion and sensory engagement. These visceral...
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Article
January 10, 2017
How Generation Z uses emerging technology
From the headlines coming out of the Consumer Electronics Show, it seems like voice interfaces are everywhere, or will be soon. But a new Sabre Labs survey shows voice isn’t being universally embraced. “Alexa, what’s the...
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Article
November 16, 2016
Actionable: 5 technologies that will absolutely impact your business in 2017
Strategizing for the future requires an understanding of the technology trends driving the travel industry. But technology is moving so quickly, just trying to keep up with trends – much less analyze their impact on travel...