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Article
March 1, 2017
Go ahead, disrupt my day: Disruptive technologies in transportation
High-speed rail, straddling buses, autonomous air transport, hyperloops and space tourism may be coming to a neighborhood near you. Disruptive technologies are innovations that create new markets and value networks that displace existing firms or products....
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Article
February 16, 2017
How to use technology to exceed expectations during disruptions
This is the latest installment of the Travel Expert Index. The TEI is a curated collection of travel professionals that answer a few questions each month about issues critical to our industry. Disruptions are the worst....
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Article
April 27, 2016
They could have been a contender: Airlines that forgo connected operations risk a knock-out
It’s no secret that the airline landscape is more competitive than ever, but how to come out ahead of the competition has largely remained an unanswered question. Technology has been viewed as a saving grace and...
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Article
March 10, 2016
Obama does SXSW: How do airlines use technology to deal with planned disruptions?
The cultural hive mind known as SXSW starts this week with a massive get: President Obama. The festival, which is in its 30th year, has never hosted a sitting president. Given that 33,825 people registered for SXSW...