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Article
June 6, 2017
Blurring the lines: How online and offline work together to serve today’s travelers
Travelers in both mature and emerging markets are increasingly going online to search and book travel. The shift to online and mobile booking channels continues worldwide, shaped in individual markets by a variety of factors such...
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Article
May 31, 2017
The digital experience: Giving airline customers a truly digital experience
New technology offers airlines’ guests the digital experience they’ve been seeking and expecting. For airlines, this is another step toward becoming expert retailers. For their customers, it means greater customer satisfaction. Not so long ago, the...
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Article
March 29, 2017
Enhancing the passenger’s digital experience through better airline e-commerce
The market challenges for airlines in today’s e-commerce channels are diverse, complex and varied, but the path forward is clear, as e-commerce options and features continue to evolve. In 1951, Isaac Asimov (1920-1992), the acclaimed scientist...
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Article
October 26, 2016
Mapping a digital pathway for Kulula.com on mobile
Sabre Airline Solutions has partnered with industry voice Skift, to create a trend report highlighting the business and technology challenges faced by airlines in the areas of traveler digital experience, personalization, and retailing. This is one...
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Article
September 15, 2016
The digital business traveler: How self-service is changing the game for travel managers
This article is part 1 in a 4 part series on the digital business traveler. As technology embeds itself further, travel manages must listen to their travelers. The aim is to and support them with a cohesive tech-forward travel...
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Article
July 19, 2016
Leading airlines must master these 5 core competencies to pull ahead
The trajectory of the global airline industry is like that of a plane. At times, it enjoys tailwinds that propel it through to profitability. At others, the industry struggles against hefty headwinds. This is the story...
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Article
May 5, 2016
The digital hub-and-spoke: A new era of business intelligence for airlines
The hub-and-spoke model revolutionized the airline business. By centralizing operations in one or more key airports, airlines expanded coverage with less cost. This operational paradigm increased the load factor on aircraft, as it pushed passengers regularly from...
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Article
March 24, 2016
Our top 4 favorite marketing activations at #SXSW2016
There’s no doubt that SXSW continues to thrive as one of the world’s most prominent events. The festival’s multi-disciplinary approach lends well to the blended reality of business today, with brands, professionals and attendees from many...
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Article
October 22, 2015
The five-star Fontainebleau experience just went digital
Fontainebleau has a unique reputation as one of the most historically and architecturally significant hotels on Miami Beach. Known for its modern luxury, fine dining and world-class amenities, now the personalized, world-class and unforgettable experience of...