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Article
September 13, 2018
Embracing technology and demographic changes
Part 4 of the series “Diversification: The Art of Creating Unique Value” Diversification – the art of creating unique value. A new era for an established agency In part 2 and 3 of our OTA diversification series, we...
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Article
October 20, 2017
Time well spent: Promoting frictionless travel in North America
Time spent in transit is one of the biggest challenges for North American business travelers. From the hours on a plane or train to the time lost during a layover, to the frustration of changing a...
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Article
October 16, 2017
Pricing Optimization: Leveraging external examples
Amazon, Google Adwords, and Uber – what do these companies have in common? And, what can your airline learn from them? While the airline industry is vastly different from the sharing economy platforms and online retailers...
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Article
August 31, 2017
Sabre piloting an AI-powered chatbot focused on service and support
Innovation at Sabre is an iterative process that is informed by customer feedback. A current example of Sabre’s collaborative approach to developing new solutions comes from the Sabre Studios team. Studios is developing a white label,...
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Article
July 12, 2017
Developers go all-in at Hackathon:TTX in Las Vegas
You know the rule: what happens in Vegas, stays in Vegas. However, we at Sabre Dev Studio are so excited about the solutions that emerged from Hackathon:TTX that we couldn’t possibly keep the news to ourselves....
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Article
June 15, 2017
Smart consumers, smart loyalty: How the digital revolution transforms customer retention
The Information Revolution is the explosion in the variety and quantity of information available to individuals and organisations. This is what has brought us the “Big” in Big Data. The impact on businesses is felt everywhere....
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Article
May 11, 2017
Breaking buzzwords: Everything you need to know about cloud
Cloud is a technology buzzword with many meanings. Dropbox is cloud. Microsoft Office 365 is cloud. Salesforce is cloud. Any software that you access via the Web is technically cloud. ‘Cloud’ is so prominent in today’s...
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Article
May 10, 2017
How to use decision support to put the customer at the center of every offer
Customer centricity is the wave of the future and the reality of the present, and airlines are wisely considering customers’ best interests in devising offer-management structures that are truly effective. The success of nearly every business...
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Article
April 5, 2017
The African passport and genuine improvements to the traveler experience
Citizens of countries across Africa could have a new document available to them starting in 2018. It’s called the Pan-African Passport and it could change the way the continent travels. The idea behind the document is...
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Press Release
January 26, 2017
Polarisation of the Asian Traveller
A study released today by Sabre Corporation (NASDAQ: SABR), a leading technology company serving the global travel industry, reveals a series of highly contrasting traveller preferences behind the growing Asian Pacific travel market. Four out of...
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Article
January 24, 2017
Satellites, sensors, storms: ‘connected intelligence’ improves travel
Space has a new weather satellite This week, NOAA (National Oceanic and Atmospheric Administration) released the first images from its new weather satellite, GEOS-16. With more than 4,000 man-made satellites in orbit, one more might seem...
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Article
January 18, 2017
How do organizations in travel manage change and transformation?
This is the latest installment of the Travel Expert Index. The TEI is a curated collection of travel professionals that answer a few questions each month about issues critical to the industry. Many of us make...