Sabre
  • Products
    • Customer Touchpoints
    • Data & Analytics
    • Departure Control
    • Developer Experience
    • Hospitality Solutions
    • Inventory Management
    • Network Planning & Optimization
    • Offer Optimization
    • Offer Sourcing
    • Order Management
    • Retail Intelligence
    • All Products
  • Industries
    • Airlines – Full Service Carrier
    • Airlines – Low Cost Carrier
    • Online Travel Agencies
    • Leisure Travel Agencies
    • Travel Management Companies
    • Corporate Travel Buyers
    • Car Rental Companies
    • Rail Providers
    • Tour Operators
    • Lodging
    • Developers
  • Insights
    • Innovation
    • Modern Retailing
    • Beyond NDC
    • Sabre Travel AI
    • Tech Transformation
    • Sabre Labs & Research
    • News & Views
    • Blog
    • Events
    • Newsroom
    • Press Releases
  • Careers
    • Why Join Sabre
    • Benefits & Wellness
    • Inclusion & Diversity
    • People & Culture
    • Professional Interests & Development
    • University Recruiting
    • Hiring Process
    • Global Job Opportunities
  • About Us
    • Executive Leadership
    • Hospitality Solutions Leadership
    • Travel Solutions Leadership
    • Locations
    • Contact Us
    • Corporate Responsibility
    • Investor Relations
    • Alliances
    • Privacy Statement
    • Trademark

customer experience


  • Newest First
  • Oldest First
  • Tilte A - Z
  • Title Z - A
  • Show All
  • Blog
  • Releases
  • Products
  • Resources
  • Article
  • EBook
  • Guide
  • Q&A
  • Report
  • Video
  • Website
  • Whitepaper
customer experience
  • Article

    Airlines

    September 14, 2021

    The Case for Personalization

    by Carole Pailhé & Ashley Burk The airline industry has been coping with high uncertainty as a result of the pandemic, and demand will remain uneven and volatile for some time. An increasing number of airlines,...

    Read more
  • Article

    Around the Industry

    May 25, 2017

    Travel Expert Index: On the airline passenger experience

    While the sheer volume of coverage might suggest airlines have some soul searching to do, the reality is far from it. Passenger satisfaction scores are actually up — for the fifth year in a row — despite a media frenzy...

    Read more
  • Article

    Traveler Experience

    August 2, 2016

    Breaking Buzzwords: Powerful ways that chatbots are used in travel

    Breaking Buzzwords is an ongoing series that dives into words frequently heard around the travel industry. These terms don’t always come with a definition, so these articles explore concepts that have traction in travel. Chatbots. They’re...

    Read more
  • Article

    Traveler Experience

    April 27, 2016

    They could have been a contender: Airlines that forgo connected operations risk a knock-out

    It’s no secret that the airline landscape is more competitive than ever, but how to come out ahead of the competition has largely remained an unanswered question. Technology has been viewed as a saving grace and...

    Read more
  • Article

    Data & Analytics

    February 28, 2015

    Improving The Customer Experience Through Contextual Personalization

    A NEXT-GEN STRATEGY POISED TO DISRUPT THE INDUSTRY Sabre Airline Solutions® recently released a whitepaper highlighting the business challenges faced by airlines in the area of customer experience. Brand differentiation and personalized sales and service are...

    Read more
  • Press Release

    February 24, 2015

    Sabre launches three new, data-driven personalization solutions, including dynamic travel offers, to revitalize airline operations

    Virgin America to deploy Customer Data and Experience solutions and industry-first Sabre Dynamic Retailer SOUTHLAKE, Texas, Feb. 24, 2015 – Sabre Corporation (NASDAQ: SABR), a leading technology provider to the global travel and tourism industry, today announced the...

    Read more
  • Article

    Data & Analytics

    February 20, 2015

    Building A Data-Driven Customer Experience: A Day In The Life Of John

    AN ILLUSTRATIVE LOOK AT POTENTIAL CHALLENGES SOLVED WITH SEAMLESS TECHNOLOGY Sabre Airline Solutions has released a whitepaper highlighting the business challenges faced by airlines in the area of customer experience. Brand differentiation and personalized sales and service are becoming increasingly strategic areas for...

    Read more
  • Article

    Airlines

    February 20, 2015

    The Evolution of the Customer Experience

    WHY CUSTOMER-CENTRIC AIRLINES WILL LEAD THE MARKET Sabre Airline Solutions has released a whitepaper highlighting the business challenges faced by airlines in the area of customer experience. Brand differentiation and personalized sales and service are becoming increasingly strategic areas for leading airlines due...

    Read more
  • Press Release

    December 10, 2014

    Belgian tour operator USA Travel selects Sabre as technology partner

    USA Travel embraces latest Sabre technology to support its growth Brussels, BTExpo – Dec. 10, 2014 – Sabre Corporation, a leading technology provider to the global travel and tourism industry, has signed a strategic multi-year partnership...

    Read more
  • Article

    Data & Analytics

    November 25, 2014

    Airline CX Vol. 1: Viewing The Traveler As A Data Packet

    Sabre Airline Solutions recently released a special report on the airline customer experience – a hot topic for airline leaders across the globe. Written by The Economist Intelligence Unit, the report highlights insightful findings from survey research...

    Read more
  • Press Release

    Airlines

    January 27, 2014

    American Airlines selects Sabre reservations system

    Migration to a single passenger services system to mark key milestone in providing a seamless customer and employee experience  FORT WORTH, Texas, Jan. 27, 2014– American Airlines Group Inc. (NASDAQ: AAL) has reached an agreement with...

    Read more
  • Article

    Traveler Experience

    November 11, 2013

    Airlines and hotels benefit from real-time social data to improve traveler experience

    Social media is not only revolutionizing the way individuals connect / interact online, but more and more businesses are beginning to recognize the importance of data being collected as well. While it has almost been decade...

    Read more
Load More
  • About
  • Careers
  • News & Insights
  • Investor Relations
  • Contact
  • Privacy
  • Trademark
© 2003-2023 Sabre GLBL Inc.