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Article
December 29, 2016
Constant connectivity: How agencies serve the connected traveler
Competing in the digital ecosystem Despite the dominance of Expedia Inc, Priceline Group and Ctrip, there are enough openings and opportunities for travel agents of all shapes and sizes – online, offline and emerging startups –...
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Article
December 8, 2016
Connected crew: A paradigm shift for an airline’s most mobile asset
The next generation of crew management Crew management has never been a straightforward job. The ripple effect of disruptions can split crews apart, dealing a blow to any given flight’s crew manifest. Crew controllers are the...
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Article
July 14, 2016
Download this: How to unify airline operations with a connected airline
Did you know that on-time performance is the top factor impacting airline brand perception? According to IATA’s 2015 Global Passenger Survey, delayed arrivals are the top traveler complaint. These travelers even rated timely arrivals above aircraft quality and interior as most important! To deliver on their brand...