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Article
September 28, 2018
Innovating Beyond NDC
IATA’s New Distribution Capability (NDC) opens new possibilities for airline retailing and has the potential to deliver value to key players across the travel ecosystem. Alone, however, it is only a standard and doesn’t drive innovation....
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Article
August 14, 2018
A Win-Win-Win for the Travel Ecosystem
We often talk about travel being a “people” business, and it is little wonder when we consider the multiple relationships, complex value chains and interdependencies at play in the travel ecosystem. A central part of that...
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Article
July 11, 2018
What flight disruption?
Part 3 of the series “Diversification: The Art of Creating Unique Value” Diversification – a risk-reduction strategy that involves adding product, services, location, customers and/or markets to your company’s portfolio to set you apart from the competition....
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Article
June 25, 2018
Beyond the seat: What specifically is airline retailing?
It is no secret that airlines trail other industries when it comes to retailing. To gain traction in the airline retail space, it is important to understand the dynamics driving change in the airline industry and...
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Article
June 12, 2018
Hopper: Making a Splash In the OTA Pool
Part 2 of the series “Diversification: The Art of Creating Unique Value” Diversification – a risk-reduction strategy that involves adding product, services, location, customers and/or markets to your company’s portfolio to set you apart from the competition....
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Article
May 7, 2018
Informed by decision science, Sabre NDC initiatives fuel competitive differentiation
The NDC standard was created by IATA to help airlines differentiate their product offerings, so consumers are served the same brand experience in indirect channels as they would be if they went direct to the airline’s...
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Article
May 4, 2018
Standing Out Amid Tough Competition
Part 1 of the series “Diversification: The Art of Creating Unique Value” Diversification – a risk-reduction strategy that involves adding product, services, location, customers and/or markets to your company’s portfolio to set you apart from the...
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Article
May 3, 2018
Rise in rail
Rail transportation is all the rage in Europe. The global rail market is expected to reach €185B by 2021, growing at an average of 2.6% annually according to UNIFE’s World Rail Market Study. Travel agents across...
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Article
May 2, 2018
Schedule Reliability Model – Robust Application Helps Better Predict Reliability In Airline Schedules
In the airline industry, schedule development has always been challenging due to the sheer scale and complexity of any given carrier’s flight network, as well as numerous practical and regulatory constraints. Consequently, in developing a schedule,...
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Article
April 25, 2018
Loyalty, personalization and competition, in the words of a former Harley-Davidson executive
Being the last speaker of the day at a conference—the only thing between everyone and their evening plans—can be a tough place to be. Will your presentation send everyone off on a high note or possibly...
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Article
April 18, 2018
The Connected Flight Deck – Progressive Technology Facilitates Ground-To-Flight-Deck Connectivity
With airlines and their flight crews keen to embrace the latest technologies and strive toward a vision based around a connected flight deck, there are multiple challenges and potential headaches awaiting an airline while navigating its...
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Article
April 4, 2018
Contracted business optimization – Measuring airline contract effectiveness
Contracted business represents one of the most valuable components of an airline’s overall sales. Contracts between airlines and customers represent commitments to do business together and create a baseline of loyalty on which the airline can...