The world faced an unprecedented challenge last year, where everything came to a stand-still. Borders were shut, flights were grounded, the roads were visibly empty, and shops & establishments were shuttered. Almost every country went into lockdown mode, which forced people to stay inside their homes. While most sectors are beginning to gradually recover from the impact of the pandemic, Travel and hospitality was probably the hardest hit and is only now limping back to normalcy, both domestically and internationally. Does this mean that globally people will hesitate to go beyond their national borders? Certainly not. Travelling and exploring new geographies, for both leisure and work, is an essential nature of the human race. Does this mean that everything will go back to the way things were? Well, it’s not going to be that easy. Image Credits: ZINNOV RESEARCH In the graphic above, we can see that health-tech has been impacted positively owing to the pandemic, whereas Travel and Hospitality was the worst hit. This is the perfect time for greater synergies between sectors. Healthcare can enable Travel and Hospitality to regain traveller confidence globally. Let’s look at this potential emerging ecosystem. There is a rising trend in the travel and hospitality segments, which encourages touchless check-ins and check-outs using handheld personal devices. Our phones can be used for procuring and displaying tickets, making reservations, interacting with the airline/hotel, etc. It also helps do away with the need for paper receipts. In this new normal there is already an immense emphasis and need for health screening and capturing the health status of travellers. Of course, quite a few of us have already experienced it during our recent travels, in the last few months. We can all agree that the experience was quite cumbersome, and I’m sure many of us would have felt that the screening process at the airports was inefficient, insufficient and inconsistent. That makes you think of the opportunities for improvement. Like many sectors, every minute and every second counts in the Travel industry, as it impacts end-to-end revenue generation and customer experience. Hence the entire operation will see a paradigm shift in the coming months and years. Personal Wearable Technology in Combination with Biometrics Smartwatches were probably just another fancy gadget so far, but not anymore. They are going to be a ‘need’, and no longer a ‘want’. There are tons of fancy smartwatches out there, counting every step and calorie burnt, while keeping you connected to your favourite music, leveraging cellular networks. The Apple iWatch 4 and beyond has introduced enhanced health monitoring features to monitor ECG while also tracking the heart rate, pulse, and body temperature. These features are now quite commonly found in many smartwatches available in the market. Read More. This article written by Ashwin Aswatharam appeared in ETTravelWorld.Com