It’s probably fair to say that the impact of COVID-19 on individuals and businesses has been so severe that, the magnitude of other global events like 9/11 and the ‘Great recession of 2008’ seems bleak in comparison. Nevertheless, bruised by the pandemic and weakened by the economic downturn, the Hospitality Industry is witnessing a gradual but steady ascent.
After 9/11, the biggest fear in the minds of travelers was, ‘Am I going to be safe flying in an aircraft?’. Almost two decades later, they again have the same question. They are also wondering if it’s safe to stay in a ‘home away from home’. And this is exactly what the Hospitality industry needs to address.
The hospitality ecosystem – including hoteliers, staff, and partners, need to take proactive measures to make their guests feel safer. Everyone needs to think outside-the-box to come up with innovative ideas, that can help address traveler concerns, and at the same time, add more value. Read the full article here.
This article written by Vikram Gudur, appeared in Express Food & Hospitality.
Transformations in the Hospitality Industry That Will Restore Traveler Confidence
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September 25, 2022
Women-Power in the Hospitality Industry
Incidentally, World Tourism Day this year falls just a couple of days after International Daughters’ day. The whole world of tourism is gearing up to finally regain its pace after the Pandemic that crippled the industry, not only in terms of revenue and growth but also in terms of adopting the new norms and requirements as well as changing travel behaviour and algorithm worldwide. The hospitality industry has changed significantly over the past 60 years, particularly regarding women and gender equality. Along with the growth and globalization of the sector, opportunities for women to fill an active and rewarding role within the hospitality workplace have greatly increased around the world. While women are still fighting for equality at work in different areas, they have earned their place in hotels, catering, and tourism for quite some time now. In the overall economy, 46.1% of employees are women, but in the hospitality sector, this figure has grown to 53.7%. Whether it is sports, corporates or the service industry, the members of the fair sex have always needed to cross a path that is full of challenges and hurdles much different and sometimes harder than their male counterparts. We are proud to start a series highlighting a few personalities who, in spite of all the obstacles, have made it to the top through dedication, integrity, skill, and passion. Nothing could a better occasion to start this series on the day of World Tourism 2022 which also focuses on the theme of “ rethinking tourism”.