• Article

    April 11, 2016

    3 Millennial trends to get you thinking about your payment process

    By Natasha Sanchez In less than a decade, millennials will make up 75% of the global workforce. The generation of the confident and self-expressive “youngsters” born between 1980 and the early 2000’s will be the largest...

  • Article

    October 30, 2015

    5 significant insights on business travellers in Asia

    Asia has fast become the world’s largest market for business travel, with more than a third of US$1 trillion in annual spending globally, and significant growth over the next few years. It’s been estimated that by...

  • Article

    May 23, 2016

    6 key characteristics of a customer-centric digital experience for airlines

    BY NICK VIVION The customer-centric digital experience was a key focus of the Sabre+Skift livestream at Sabre Airline Solutions Global Conference. Tied to a recent report on “building customer memory,” the conversation emphasized the theme of...

  • Article

    May 14, 2017

    A new age of Chinese travellers is upon us

    Given the significance and size of China’s travel market, it should not come as much of a surprise that we are seeing rapid evolution in the way Chinese consumers travel; their preferences, motivations and expectations. They...

  • Article

    November 18, 2015

    Biometrics: The Key to Unlock Air Travel Possibilities

    There are many ways in which airlines could use modern technology to add value to travellers while building customer loyalty. Air operators can, for instance, embrace biometric technologies as a personal, efficient and accurate solution to...

  • Article

    February 1, 2016

    Bitcoins, digital currency and new opportunities for the industry

    BY JAMES O’BRIEN The future of travel is digital currency, especially if you ask travelers like Felix Weis of Luxembourg. In 2015, Weis cut up his credit cards and converted everything but a small amount of...

  • Article

    March 7, 2016

    Bleisure travel: The benefits of mixing business travel with leisure

    BY NICK VIVION Bleisure travel has quickly become a buzzword signifying travelers that combine a business trip with leisure. Studies show, however, that bleisure goes much deeper than just a casual trend. Here’s a look at...

  • Article

    June 27, 2016

    Breaking Buzzwords: What does ‘personalization’ actually mean in travel?

    BY NICK VIVION Personalization is a familiar buzzword in many industries. The concept is often associated with retail and travel, as each are incredibly personal and data-rich. The promise of delivering highly targeted offers to consumers in real-time is especially valuable...

  • Article

    November 4, 2015

    Business travel gets roomier

    There are a variety of things that make for an unpleasant trip—complicated check-in processes, invasive security protocols, surprise baggage fees or a lengthy boarding process—but one of the most consistently reported pain points is the limited...

  • Article

    September 14, 2016

    Calling All App Developers…

    Today the number of Developers globally is estimated at around 21 million, a rapidly growing figure expected to reach 25 million by 2020. And much of that growth is expected to come from within Asia Pacific[i]....

  • Article

    April 17, 2018

    Data: the unseen star of hospitality

    One of the most crucial aspect of any travel is accommodation. Regardless of preferences, travellers want to start and end each day comfortably. While hotel stays can be memorable for many reasons, hoteliers must now provide...

  • Article

    May 9, 2016

    Do you know the four criteria of true traveler-facing innovations?

    BY NICK VIVION When it comes to technology, travelers are beset with options. There’s an app for everything and no shortage of devices to run those apps. Then there is the technology that runs in the...