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Article
October 2, 2015
MAKE YOUR re-MARK: Transforming the future through technology innovation
The days of designing and developing customer solutions in a bubble are over. The new reality? Connectedness 24/7 and instant feedback. The new Innovation Hub on sabre.com embraces this new customer-centric methodology. The Innovation Hub is a public...
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Article
October 30, 2015
5 significant insights on business travellers in Asia
Asia has fast become the world’s largest market for business travel, with more than a third of US$1 trillion in annual spending globally, and significant growth over the next few years. It’s been estimated that by...
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Article
November 4, 2015
Business travel gets roomier
There are a variety of things that make for an unpleasant trip—complicated check-in processes, invasive security protocols, surprise baggage fees or a lengthy boarding process—but one of the most consistently reported pain points is the limited...
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Article
November 18, 2015
Biometrics: The Key to Unlock Air Travel Possibilities
There are many ways in which airlines could use modern technology to add value to travellers while building customer loyalty. Air operators can, for instance, embrace biometric technologies as a personal, efficient and accurate solution to...
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Article
December 2, 2015
Putting Travelers First By Putting Airlines And Agencies Ahead [Air Merchandising Manifesto]
Content covered in the essay: Air merchandising business model: how it came about and why it’s here to stay How travelers benefit from airline merchandising strategies Airline benefits from the merchandising business model Huge opportunity for...
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Article
December 9, 2015
How Airlines Can Maintain Customer Loyalty Through Travel Delays
BY JAMES O’BRIEN In 2014, nearly one quarter (23.8 percent) of U.S. flights were delayed by more than 15 minutes, according to the Chicago Tribune. Those delays added up to an additional 80 million extra minutes...
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Article
December 17, 2015
Providing the Business Traveler With Brand Value
BY ERIC J. BRUNO As any business traveler knows, despite the available technology connecting people around the globe, you can’t underestimate the value of in-person collaboration and face-to-face business meetings to cross cultural and geographic boundaries....
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Article
February 1, 2016
Bitcoins, digital currency and new opportunities for the industry
BY JAMES O’BRIEN The future of travel is digital currency, especially if you ask travelers like Felix Weis of Luxembourg. In 2015, Weis cut up his credit cards and converted everything but a small amount of...
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Article
February 15, 2016
What stats reveal about travel behaviors by generation
BY JASMINE W. GORDON Travel statistics reveal that a customer’s generation can play a significant role in purchase habits. For travel suppliers, understanding the differences in Generation Xers, baby boomers and millennials is key to effective...
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Article
March 7, 2016
Let’s talk travel: Understanding voice interfaces
BY HANNAH HOWELL “I need a flight from DFW to New York on March 5th” “What’s my gate number?” “What time does the hotel pool close?” These interactions are quite common between people, but the emerging...
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Article
March 7, 2016
Bleisure travel: The benefits of mixing business travel with leisure
BY NICK VIVION Bleisure travel has quickly become a buzzword signifying travelers that combine a business trip with leisure. Studies show, however, that bleisure goes much deeper than just a casual trend. Here’s a look at...
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Article
April 4, 2016
How hotels can use customer analytics to improve the guest experience
BY SABRE NEWS TEAM At the Walt Disney World Resorts, customers are given wristbands called “MagicBands,” notes Reuters, and a mobile app that provides guests with a host of amenities, including the ability to quickly pay for...