-
Article
December 2, 2015
Putting travelers first by putting airlines and agencies ahead [Air Merchandising Manifesto]
Content covered in the essay: Air merchandising business model: how it came about and why it’s here to stay How travelers benefit from airline merchandising strategies Airline benefits from the merchandising business model Huge opportunity for...
-
Article
December 3, 2015
Total Revenue Optimization: An executive’s point of view
We sat down with a member of Sabre’s executive team to discuss Total Revenue Optimization. We posed our question to Darren Rickey, Sabre AirVision, Vice President of Marketing and Planning. Q: We are now hearing the...
-
Article
December 8, 2015
What is customer-centric airline retailing?
Create Profitable Revenue While Earning True Loyalty Sabre Airline Solutions has released a new whitepaper highlighting the business challenges faced by airlines in the areas of customer data, personalization, and retailing. Brand differentiation and customer-centric sales...
-
Article
December 9, 2015
How airlines can maintain customer loyalty through travel delays
In 2014, nearly one quarter (23.8 percent) of U.S. flights were delayed by more than 15 minutes, according to the Chicago Tribune. Those delays added up to an additional 80 million extra minutes of travel time...
-
Article
December 11, 2015
Operational cost model
Transforming Operational Decision Making Operational decision making can be transformed using a ground-breaking operational cost model, giving airlines potential for substantive performance and operational cost management. The primary goal of a flight operations center is to...
-
Article
December 17, 2015
Piloting the customer journey
Customer Experience from a Pilot’s Perspective Research shows that customers want to hear from pilots, especially during irregular operations. They are more likely to remain calm and have a pleasant experience when they are communicated with by...
-
Article
December 17, 2015
Providing the business traveler with brand value
As any business traveler knows, despite the available technology connecting people around the globe, you can’t underestimate the value of in-person collaboration and face-to-face business meetings to cross cultural and geographic boundaries. The Global Business Travel...
-
Article
December 22, 2015
Ideal airline retailing and its challenges
Create Profitable Revenue While Earning True Loyalty Sabre Airline Solutions has released a new whitepaper highlighting the business challenges faced by airlines in the areas of customer data, personalization, and retailing. Brand differentiation and customer-centric sales...
-
Article
December 29, 2015
Uncovering market insights
Addressing Changing Market Dynamics Using Advanced Market Intelligence Today’s business environment requires airlines to assess large amounts of data to understand their own and competitors’ markets – data that is scattered across multiple sources and hard...
-
Article
January 4, 2016
Total revenue optimization
We posed another Total Revenue Optimization (TRO) question to Darren Rickey, Sabre AirVision’s Vice President, Marketing and Planning: Q: What benefits will an airline realize from implementing a TRO approach? A: A TRO approach enables airlines...
-
Article
January 26, 2016
The evolution to customer-centric airline retailing
Create Profitable Revenue While Earning True Loyalty Sabre Airline Solutions has released a new whitepaper highlighting the business challenges faced by airlines in the areas of customer data, personalization, and retailing. Brand differentiation and customer-centric sales...
-
Article
February 9, 2016
How corporate travel can meet the millennial compliance challenge
People are not only talking about how generational change is affecting corporate travel policy compliance, they’re doing something about it. According to the Pew Research Center, millennials recently became the largest generation in the U.S. workforce,...