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June 24, 2019
New Research: Hitting The Personalization Sweet Spot For Travelers Through Travel Retail
The reality is that travelers are willing to share a certain level of personal information if there’s a clear answer to the question, What’s in it for me? Oftentimes brands see the answer to this question...
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June 14, 2019
Can machine learning and preference-driven shopping deliver true personalization in travel?
Personalization continues to be a mantra for many travel suppliers. As technology matures, traveler expectations evolve to include a greater desire for targeted search. This is especially true when sharing personal data delivers a better experience for the...
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August 18, 2016
Driving group sales
Sabre Partners With Infiniti Software Solutions To Deliver Leading Group Revenue Management Software Through Infiniti Software Solutions’ innovative group revenue management solution, Sabre’s airline customers can more effectively control group traffic. The solution aids in increasing...
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August 6, 2016
4 clever ways airlines use creativity to earn valuable loyalty
Loyalty has long been a pillar of the airline business. Pioneered decades ago by American Airlines, the basic premise was that travelers earn rewards for each mile flown. These points could then be used for future...
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July 29, 2016
Back To The Bundle: The Next Evolution Of Air Merchandising
For both travel companies and travelers, air merchandising is more important than ever. Travelers today want to book their ideal journey and are happy to pay for extras that add value to their itinerary. It’s this demand...
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July 26, 2016
What Would Your Airline Be Like If It Had Perfect Customer Memory?
Learning from others Creating customer-centric digital experiences isn’t something the airline industry is known for. In fact, a Sabre UK study found that only eight percent of people associate the airline industry with having personalized service....
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July 19, 2016
Leading Airlines Must Master These 5 Core Competencies To Pull Ahead
The trajectory of the global airline industry is like that of a plane. At times, it enjoys tailwinds that propel it through to profitability. At others, the industry struggles against hefty headwinds. This is the story...
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July 14, 2016
Download This: How To Unify Airline Operations With A Connected Airline
Did you know that on-time performance is the top factor impacting airline brand perception? According to IATA’s 2015 Global Passenger Survey, delayed arrivals are the top traveler complaint. These travelers even rated timely arrivals above aircraft quality and interior as most important! To deliver on their brand...
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June 21, 2016
4 Customer-Centric Considerations For Airlines To Compete Less On Price And More On Product
Today’s connected airlines leave behind vast data contrails, rich in information and ripe for analysis. The ability to analyze this data faster and more strategically than competitors has become a competitive advantage, and not just in managing resources but...
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June 16, 2016
Taming Big Data To Enhance Passenger Experience, Improve Airline Ops And Increase Profits
Airlines are extraordinarily data-rich. From marketing to finance to operations to reservations to customer service, airlines invest heavily in technology to track, store and analyze data. Ideally, this data is leveraged into critical insights across every...
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May 26, 2016
Slot management experts now have a real-time mobile solution to organize airport slots on the go
Slot management is one of the most specialized occupations in the aviation industry. Typically, there are fewer than a couple of slot management experts at any airline. Given that there are 5,000 airlines with IATA codes,...
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May 19, 2016
6 key characteristics of a customer-centric digital experience for airlines
The customer-centric digital experience was a key focus of the Sabre+Skift livestream at Sabre Airline Solutions Global Conference. Tied to a recent report on “building customer memory,” the conversation emphasized the theme of digital convergence, as...