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Article
August 11, 2022
Connecting with industry and academic peers on innovations in travel retailing
The impact of the coronavirus pandemic on travel and the accelerated pace of technology evolution were core themes at Northwestern University Transportation Center’s annual workshop for travel industry and academic professionals. Sergey Shebalov, Vice President of...
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Article
January 28, 2022
Sabre chose Bigtable and Cloud Spanner to serve more than 1 billion travelers annually
by Andrew Gasparovic Sabre processes more than 12 billion shopping requests and serves over 1 billion travelers every year. Through our next generation of AI-powered solutions, we are focused on optimizing the retailing, distribution, and fulfillment...
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Article
October 7, 2020
Offer Management – Optimizing Airline Ancillary Bundles Based on Customer Preferences Part 3 of 3: Experimentation Engines
This article is the final of a three-part series on optimizing airline ancillary bundles based on customer preferences. In Part 1, we discussed data collection and customer segmentation methods. In Part 2, we met traveler Caroline...
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Article
March 30, 2020
Offer Management – Optimizing Airline Ancillary Bundles Based on Customer Preferences Part 2 of 3: Recommendation and offer engines
This article is the second of a three-part series on optimizing airline ancillary bundles based on customer preferences. Part one discussed data collection and customer segmentation methods. In this section, we will cover recommendation and offer...
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Article
March 13, 2020
Offer Management – Optimizing Airline Ancillary Bundles Based on Customer Preferences Part 1 of 3: Data collection and customer segmentation
Offer management is the process of selling the right bundle – airfare and air ancillaries – to the right customer at the right price at the right time. It is an extension of the well-established revenue...
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Article
January 16, 2020
How Sabre is using AI/ML to change the technology of travel – Part 2
At Sabre, as we evaluate new opportunities for leveraging Artificial Intelligence (AI) and Machine Learning (ML) algorithms, we realize that a fundamental challenge that needs to be addressed is how to scale this specialized knowledge across...
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Article
January 16, 2020
How Sabre is using AI/ML to change the technology of travel – Part 1
After the deregulation of the airline industry in 1979, Sabre has played a pivotal role in enabling all aspects of a consumer’s travel by leveraging our core competencies in operations research, computer science and advanced data...
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Article
January 16, 2020
Microservices at Scale: Three Lessons and Two Predictions
Searching for flights is a famously hard problem in computer science, and it is only getting harder. Five years ago, there were about 5 billion possible combinations for a flight from New York to London. That has...
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Article
August 10, 2017
Blockchain: Beyond the Hype
Note: This blockchain article is excerpted from Sabre Labs’ 2017 Radar Report; check out the full report for a look at nine tech trends shaping the travel landscape. In the past two years, “blockchain” has become...
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Article
April 20, 2017
Messaging apps: More than just chat
In 2016, messaging app usage has surpassed that of social networks [1] and it shows no signs of slowing down. Anupam Bokil, vice president of Technology for Sabre Travel Network Asia Pacific believes that messaging apps...
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Article
April 17, 2017
How are digital realities transforming the travel experience and what potential do they bring for the travel business
Following Nintendo’s Pokémon Go that swept the world by storm, digital realities (virtual, augmented and merged reality) have captured both the attention of companies and consumers globally. The number of products and platforms boasting these technologies...
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Article
April 13, 2017
How Generation Z uses emerging technology
By Hannah Howell From the headlines coming out of the Consumer Electronics Show, it seems like voice interfaces are everywhere, or will be soon. But a new Sabre Labs survey shows voice isn’t being universally embraced....