-
August 15, 2016
Loyalty wins: Tackling hiring challenges for travel managers
The travel industry is embracing changes in the way travelers interact with its products and services, especially when it comes to travel retail. Loyalty is now more important than ever, as the traveler has many choices...
-
July 27, 2016
Trend Alert: Navigating The Changing Travel Retail Landscape
Rapid transformations in technology and the retail landscape have affected buyers’ expectations, creating always-on consumers who are more educated than ever when making purchase decisions. This has created broad-based disruptions in the retail travel industry. Today’s...
-
July 18, 2016
The travel retail revolution and the rise of the travel consultant
There can be too much of a good thing. The revolution in travel retail has caused disruption across the industry and, more often than not, it is being led by the empowered traveler. An overabundance of...