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Interact

Elevate Service for Airline Bookings

Airlines today require a user interface for their customer-facing employees that allows the employees to deliver a seamless airport and reservations experience.

This experience needs to allow the agent to focus less on the technology, and more on the customer experience moving them quickly through the check-in, boarding and overall reservations processes.

Take Customer Care to a Whole New Level

Interact offers airlines a seamless way to make and service all travel bookings – regardless of which channel was used originally. This ensures uncompromised customer service and greater efficiencies when taking care of airline passengers.

Airline agents can service bookings in the call-center application while providing check-in management at airports for both passengers and baggage using the departure-control application. Together, these powerful features make Interact an indispensable product for airlines.

Product features

Efficient booking access

Empower airline agents to access and service bookings efficiently.

Omni-channel approach

Access bookings regardless of channel origin.

If you have additional questions about Interact or would like to learn more about Sabre, please contact us.