Travel Agencies


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    GetThere

    Travel Management Companies (TMCs) and corporations are challenged with monitoring multiple factors in order to achieve a sustainable travel program. From cost control and expense management all the way to contract negotiations and duty of care, there’s a lot to supervise.

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    Cruise

    Cruise and river line travel continues to grow in popularity around the world. Passengers love the glamour and excitement of sailing to various ports of call.

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    Sabre Traveler Communication

    Sabre Traveler Communication is the administration portal for delivering the information and documents required for travel. Once a booking is completed through the Sabre system, it enables agencies and airlines to send tickets, invoices and itineraries to their travelers via email.

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    Safepoint

    Duty of Care is one of the key priorities of business travel and is a corporate legal obligation in some European countries. Travel Management Companies (TMCs) which oversee travel programs on behalf of corporations are required to make travel safe for employees 24/7.

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    TicketExpress

    It can be time consuming and expensive for travel agents to fulfill ticketing manually. To ensure accuracy, they must be continually trained and retrained. Agents can also commit errors by not implementing critical pricing qualifiers, resulting in uncompetitive fare quotations and lost sales opportunities.

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    Tours

    More and more people are interested in complete trips which are put together to make travel easier. To take advantage of this growing market, agencies need to be able to offer pre-packaged tour options to a leisure traveler community.

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    Agency Core Service

    Travel agencies are faced with creating and managing an extensive array of reservations each day. To handle all of these transactions, it’s critical to have access to core services.

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    Tripcase

    Travel Management Companies (TMCs) and corporations who manage travel programs are faced with overseeing multiple areas across their business in order to achieve sustainable savings in travel spend. At the same time, travelers themselves want convenient, mobile-first, self-service options for booking and managing their trips.

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    Automation Solutions

    Travel agents spend nearly 70 percent of their day completing manual tasks. They’re forced to handle ticketing, exchanges, refunds and more by hand. To make matters worse, there’s always the potential for human error.

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    Automation Hub

    Every day, agencies perform numerous repetitive manual tasks such as PNR booking status checks, schedule changes, non-active air segment cancellations and HS status. Just to name a few. Not only does this time-consuming work take up most of the day, it keeps agents from serving customers and can result in costly human errors. Very often, agencies receive ADMs (Agency Debit Memos) from airlines due to these errors, incurring avoidable expenses.

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    Agency Managed Commission

    Agencies are dependent on front-end commissions to meet their overall revenue goals. Currently, calculating those commissions is a manual process that reduces agent productivity and revenue potential. On average, it takes eight minutes to issue a commissionable ticket.

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    Agency Data & Analytics

    It can be difficult to make timely business decisions with limited access to air, hotel and rental car booking data and analytics. Travel agencies often have to rely on manual or partially automated tracking of electronic tickets, including coupon status updates and refunds, exchanges and unused tickets. This is a time-consuming process that’s prone to human error, resulting in missed profit opportunities.