Exchange Shop supports complex scenarios like partially flown itinerary, splitting of PNRs and multiple currencies. It also returns accurate add-collect/refund amounts as calculated by an automated exchanges and refunds (AER) feature.

Product value

Exchange Shop enables travelers to use an airline’s website or airline agents at the call center to find the best itinerary that meets their travel-exchange needs. At the same time, they can view a list of different schedules and branded fares to determine which options are available for exchange, enhancing the passenger’s shopping-exchange experience while improving productivity at the airline’s call centers.

Complementary products

Exchange Shop is more powerful with API Hub, Digital Experience, Digital Workspace, Interline Branded Fares.

Life of the flight

Exchange Shop is beneficial in the areas of product and pricing and day of operations.

If you have additional questions or to learn more about Sabre, please contact us.