Exchange Shop supports complex scenarios like partially flown itinerary, splitting of PNRs and multiple currencies. It also returns accurate add-collect/refund amounts as calculated by an automated exchanges and refunds (AER) feature.
Exchange Shop enables travelers to use an airline’s website or airline agents at the call center to find the best itinerary that meets their travel-exchange needs. At the same time, they can view a list of different schedules and branded fares to determine which options are available for exchange, enhancing the passenger’s shopping-exchange experience while improving productivity at the airline’s call centers.
Life of the flight
Exchange Shop is beneficial in the areas of product and pricing and day of operations.
If you have additional questions or to learn more about Sabre, please contact us.