Agency Core Services
Empower End-to-End Reservations Management
Travel agencies are faced with creating and managing an extensive array of reservations each day. To handle all of these transactions, it’s critical to have access to core services.
Agents need to be able to build itineraries, provide price quotes, issue travel documents, manage changes and communicate multiple components of a trip to their travelers.
Leverage a Complete Range of Capabilities
Agency Core Services provides agencies with a comprehensive assortment of tools to create and manage reservations. Reservation Record offers a single view and record of traveler product and service sales. Queues serves as an electronic file cabinet while allowing agencies, airlines and third-party vendors to identify and delegate workload, manage reservations and store important messages.
Air Pricing enables agencies to instantly compute and deliver a variety of fares based on airline rules, government taxes, airport fees and carriers’ fees. Ticketing integrates with industry billing and settlement plans to facilitate and simplify ticket sales, accounting, reporting and payment to carriers. Electronic Miscellaneous Documents (EMDs) provide a standardized method for fulfilling miscellaneous fees, charges and ancillary services.
Product features
Combined travel reservation activity
Fully integrate trip status and activity record so agents can create, modify, and store reservation information required by the agency, travelers and suppliers.
Effective tracking and defined workflows
Create designated queues for specific operational purposes as well as agency queues for monitoring reservation activity.
Pricing integrity
Centralize pricing, fares, fare rules and tax data to validate accuracy.
Streamlined fulfillment process
Drive efficiency and time savings within the reservation process by delivering ticketing and Electronic Miscellaneous Documents (EMDs) electronically.