Setting the Scene
Marketplace dynamics are driving the need for the
new retailing and distribution capabilities.
Airlines seek to drive revenue by differentiating in our competitive travel market
Corporations aim to balance cost with policy compliance and the traveler experience
Agencies seek to efficiently manage content complexity and to focus investment on creating value
Business travelers’ expectations are changing, driven by retail experiences
What NDC is (and what it isn’t)
NDC (New Distribution Capability) is a travel industry-supported program launched by IATA for the development and market adoption of a new, XML-based data transmission standard. This standard will make it easier for travelers to compare flights and prices, with increased visibility into ancillary offers, for a more personalized traveler experience.
NDC is Not a commercial model or new retailing solutions.
What this means to airlines:
- Optimized pricing, product differentiation and upsell/cross-sell opportunities add value
- The right product is offered to the right customer at the right time
- Speed to market and a consistent user experience across all channels
- End-to-end revenue maximization
- Optimized distribution (NDC) of personalized offers
- Omni-channel digital ecosystem
What can I do to prepare?
Bringing it to life is our thing.
We are going Beyond NDC to add end-to-end value …
Air, ancillaries, bundles and rules enabled across indirect and direct channels provide a consistent offer experience
True inventory, cache-less availability and live shopping maximize offer accuracy and “bookability”
Offer components preserved through day-of-travel ensures accurate delivery. Revenue integrity reduces leakage and fraud
API- and order-enabled servicing, even during disruptions
Shop-to-book data is continually captured, optimizing future offer quality
… and deliver integrated, scaled solutions.