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#LeaderTalk: In Conversation with Mr. Jaya Jayakumar, VP & Managing Director, Sabre GCC, Bangalore

The #LeaderTalk interview series is a NASSCOM initiative.

Published on May 14, 2020
Traveler Experience
How is Sabre re-imagining the business of travel?
Sabre’s model is B2B. In the travel value chain, we have positioned ourselves within the traveler and travel supplier construct, which primarily comprises of the railways, airlines, hotels, etc. Our software and technology solutions enable seamless travel experiences for travelers, through bespoke offerings that are personalized to meet the traveler’s needs. In keeping with IATA’s New Distribution Capability (NDC) program, we provide several solutions to travel suppliers to help them develop new airline retailing capabilities, which delivers more Intelligent and personalized offers to travelers. For instance, airlines can create smart offers based on the ancillary services availed by the traveler, thinking beyond the basic seat pricing. Along similar lines, in addition to the basic room reservation, hotels can offer their customers personalized packages that includes additional services which caters to the customer’s needs, like a day at the spa, or the inclusion of a dinner buffet. The ‘travel package’, as is the common parlance, is personalized with a high degree of price elasticity. To read the full interview click here. ** This interview first appeared in NASSCOM Community website. *GDC (Global Development Center)  is now GCC (Global Capability Center)

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