• Article

    December 11, 2015

    Operational cost model

    Transforming Operational Decision Making Operational decision making can be transformed using a ground-breaking operational cost model, giving airlines potential for substantive performance and operational cost management. The primary goal of a flight operations center is to...

  • Article

    December 22, 2015

    Ideal airline retailing and its challenges

    Create Profitable Revenue While Earning True Loyalty Sabre Airline Solutions has released a new whitepaper highlighting the business challenges faced by airlines in the areas of customer data, personalization, and retailing. Brand differentiation and customer-centric sales...

  • Article

    December 28, 2015

    Data tools travel agencies can use to better serve customers

    A good travel agency knows what travelers are looking for before they know themselves. How do you provide your customers with the service experience they expect? Luckily, data tools, and more specifically how you use that...

  • Article

    January 26, 2016

    The evolution to customer-centric airline retailing

    Create Profitable Revenue While Earning True Loyalty Sabre Airline Solutions has released a new whitepaper highlighting the business challenges faced by airlines in the areas of customer data, personalization, and retailing. Brand differentiation and customer-centric sales...

  • Article

    February 6, 2016

    Metasearch and online travel agencies: How the relationship is evolving

    As the standard methods of doing business — bookings for OTAs, referrals for metasearch — evolve with new technology, the relationship between online travel agencies (OTAs), and metasearch continues to evolve. Metasearch sites such as Kayak...

  • Article

    March 10, 2016

    Obama does SXSW: How do airlines use technology to deal with planned disruptions?

    The cultural hive mind known as SXSW starts this week with a massive get: President Obama. The festival, which is in its 30th year, has never hosted a sitting president. Given that 33,825 people registered for SXSW...

  • Article

    March 17, 2016

    How hotels can use customer analytics to improve the guest experience

    At the Walt Disney World Resorts, customers are given wristbands called “MagicBands,” notesReuters, and a mobile app that provides guests with a host of amenities, including the ability to quickly pay for food and merchandise, unlock...

  • Article

    April 13, 2016

    The perfect trip through instant personalization: How mobile, data and social are transforming travel

    Personalization has been one of the biggest travel buzzwords for a while now.  Consumers expect a superior and tailored service from travel, and look to technology to get the best experience. But the true key to...

  • Article

    April 19, 2016

    Predictive analytics: How real-time analysis is shaping travel technology

    As companies worldwide shift towards more sophisticated applications of big data, the use of predictive analytics is having a significant impact on business models. For your company, developing a customer analytics strategy can be a key...

  • Article

    April 21, 2016

    The machine made me go: An opinion on the future of predictive technology in travel

    This is an opinion piece by Joakim Everstin, Sabre EMEA’s Head of Innovation and Technology Evangelist. Read more on this week’s coverage of predictive technology.  Lately there has been a lot of buzz around ‘predictive’ technology. Predictive...

  • Article

    April 27, 2016

    How technology delivers on opportunities that others can’t yet see

    This is a viewpoint from Sabre CEO Tom Klein. While it’s not always straightforward to see an opportunity that others can’t yet see, this sort of foresight and vision is essential to true innovation. Coupled with...

  • Article

    April 29, 2016

    Looking toward a bold future of voice interfaces, the Internet of Things and travel

    This is a viewpoint by Chris Apaliski, Senior Product Marketing Manager for Sabre Dev Studio. With the advent of the Internet of Things, we’ve seen major changes in technology. Both mobile and smart devices have been seamlessly...