PERSONALIZATION

September 14, 2021

The Case for Personalization

by Carole Pailhé & Ashley Burk The airline industry has been coping with high uncertainty as a result of the pandemic, and demand will remain uneven and volatile for some time. An increasing number of airlines,...
April 1, 2021

Sabre introduces new airline storefront, the next generation of air shopping

Phased rollout to travel buyers begins with launch of Sabre APIs SOUTHLAKE, Texas – March 31, 2021 – Sabre (NASDAQ: SABR), the leading software and technology company that powers the global travel industry, today announced the introduction...
June 13, 2017

How to stay relevant and build up customer loyalty in the digital age

Travel agents provide reliable support and offer invaluable expertise that are not easily replicated online – two of many reasons why many travelers today still rely on them to book their trips. With all the talk...
June 13, 2017

Thanks Big Data! How to delight your customers using intelligent data

By Becky French Meet Chase. He’s a 42-year-old manufacturing executive who travels globally. In a given month, he might fly to Mexico City, Shanghai, and Toronto, and he tends to prefer staying at Westin hotels in...
June 13, 2017

Why personalization in travel is a big deal

Personalization is no longer just a pleasant surprise for customers, it has become an expectation. The digital age has resulted in a fundamental shift towards personalized connectivity and consumers are demanding more. It’s time travel business...