• Article

    Data & Analytics

    December 28, 2015

    Data Tools Travel Agencies Can Use to Better Serve Customers

    BY JEFF BERTOLUCCI A good travel agency knows what travelers are looking for before they know themselves. How do you provide your customers with the service experience they expect? Luckily, data tools, and more specifically how...

  • Article

    Mobility

    December 7, 2015

    Are you embracing consumer tech in your travel program?

    BY BRAD BENNETT Not only have mobile devices transformed the way we live and work, workforces themselves are more mobile today. Companies are continuing to expand globally, more employees are working virtually, and business travel activity...

  • Article

    Mobility

    October 29, 2015

    Is mobile the key to a winning strategy for OTAs?

    Few would disagree that mobile holds the future of online travel segment. With the ever-increasing mobile stickiness, mobile will certainly become an increasingly important channel for OTAs to provide differentiated service to their customers. In India,...