• Article

    May 3, 2022

    Does loyalty always have to come at a cost?

    Data and automation are the perfect bundle for both passenger and LCC Oliver Wigdahl, SVP LCC Segment, returns with thoughts on how Low Cost Carriers can build customer loyalty without breaking the bank. Does loyalty count in...

  • Article

    March 25, 2022

    For an LCC to take off, it must first get on its bike

    Oliver Wigdahl, SVP LCC Segment, recently wrote a fascinating article on the future of LCC IT ecosystems. He discusses how LCC IT teams can evolve their tech strategies to produce better commercial results for their airlines....

  • Article

    November 1, 2021

    Flight Economics

    by Lydia Webb & Peter Plutecki Not only do airlines need to fulfil the demand for personalization coming from their consumers, but they need to do it faster and better than their competition, in a more unpredictable, constrained,...

  • Article

    October 6, 2021

    Why it’s time to ditch the playbook for network planning

    by Pete Newell and Santiago Nauffal-Monsalve, Sabre Consulting For decades, airlines have built and developed refined robust procedures that were repeated season after season as part of their playbook for commercial planning. All of those became completely...

  • Article

    September 14, 2021

    The Case for Personalization

    by Carole Pailhé & Ashley Burk The airline industry has been coping with high uncertainty as a result of the pandemic, and demand will remain uneven and volatile for some time. An increasing number of airlines,...

  • Article

    July 27, 2021

    Booking Southwest content in Sabre just got easier

    Today marks a huge milestone for both Sabre and Southwest Airlines. As of July 26, 2021, Sabre-connected agencies and travel buyers can enjoy enhanced connectivity when booking Southwest content in the Sabre GDS! This new distribution...

  • Article

    July 19, 2021

    Graduate Students Enhance Flight Paths with New Perspectives

    Over the last six years, Sabre has engaged in research with graduate students at The University of Texas at Austin. This mutually beneficial partnership allows our team to get additional perspectives on current industry challenges, while...

  • Article

    January 21, 2021

    Getting Smart Just Got Personal

    Airlines are, more than ever, focused on capturing revenue in a highly-competitive marketplace – offering ancillary “add-ons” like extra legroom seats, additional baggage allowance and trip insurance. A year into the global Covid-19 crisis, this incremental...

  • Article

    December 9, 2020

    Expert Q&A: Comparison shopping made easy with the new airline storefront

    Air shopping has become increasingly complex, with many airlines using branded fares and air extras to differentiate their products and increase traveler value. As a result, travel buyers need a solution that enables like-for-like comparison across...

  • Article

    May 5, 2020

    Supporting our customers and navigating through COVID-19

    The ongoing pandemic has caused a significant shift in the travel industry and in our everyday lives. While many of us stay home to do our part in stopping the spread of COVID-19, there are those...

  • Article

    December 5, 2017

    Ride the wave – The impact of automation on airlines

    There is no question a new wave of automation throughout the workplace is upon us, thanks to recent and continuing advances in technologies such as artificial intelligence and robotics. These technological advances will impact almost all...

  • Article

    November 15, 2017

    JetBlue: Inspiring Humanity – A Conversation With Robin Hayes, Chief Executive Officer, JetBlue Airways

    Like most airlines today, providing a positive customer experience is at the forefront of JetBlue’s priorities. However, the New York-based carrier seeks to take travel to a higher level with its mission to “inspire humanity.” JetBlue began service...