• Article

    June 13, 2017

    Why personalization in travel is a big deal

    Personalization is no longer just a pleasant surprise for customers, it has become an expectation. The digital age has resulted in a fundamental shift towards personalized connectivity and consumers are demanding more. It’s time travel business...

  • Article

    March 14, 2017

    Why a revenue strategy is crucial for travel agencies

    By Erol Arkan Traditionally, travel agencies have applied sheer effort with some planning to make a profit at the end of the year. But, this is not ideal. In today’s world, embracing strategies and tools that...

  • Article

    July 18, 2017

    Why a commitment to change is critical to revenue optimization

    By Wren Ludlow Change is hard. It requires a borderline obsessive effort to spark, strategise, and implement business changes when the status quo feels comfortable. Take travel agencies as an example. While margins remain thin and...

  • Article

    October 24, 2023

    Virtual payments: the power of an orchestration engine

    Do your supplier payments cost or make you money? Instead of allocating expensive engineering time to build and maintain a solution for international multi-supplier payments, you can take the technical complexity out of the equation while...

  • Article

    July 27, 2016

    Trend Alert: Navigating The Changing Travel Retail Landscape

    Rapid transformations in technology and the retail landscape have affected buyers’ expectations, creating always-on consumers who are more educated than ever when making purchase decisions. This has created broad-based disruptions in the retail travel industry. Today’s...

  • Article

    August 8, 2016

    Travel consultants: Solve the airline pricing puzzle to meet these 3 urgent customer needs

    As a travel consultant, fully meeting the needs of your customers is paramount to your success. And rapidly changing options and programs in the travel industry can make it challenging. As airlines attempt to create product...

  • Article

    August 22, 2016

    Travel consultants: Do you know which is better, Big Data or Fast Data?

    Travel consultants: Do you know which is better, Big Data or Fast Data? The only thing more ubiquitous these days than the term Big Data is the actual data itself. Generated by everything from social media...

  • Article

    August 3, 2016

    Thousands of new hotels from Expedia Affiliate Network now available in Sabre

    Sabre agencies now have access to over 63,000 NEW hotel properties directly in the Sabre travel marketplace Today’s savvy travelers demand more travel choices to perfectly tailor their trip. This is why, we constantly aim to...

  • Article

    September 5, 2016

    This coming September, the travel marketplace is changing

    Today’s connected travellers want much more than an itinerary, they expect an experience tailored to their unique trip. While especially true with millennials – 69 percent of travelers choose new travel experiences (Source : https://pata.org/store/wp-content/uploads/2016/01/Ve_January_A4.pdf) –...

  • Article

    July 18, 2016

    The travel retail revolution and the rise of the travel consultant

    There can be too much of a good thing. The revolution in travel retail has caused disruption across the industry and, more often than not, it is being led by the empowered traveler. An overabundance of...

  • Article

    June 13, 2017

    Thanks Big Data! How to delight your customers using intelligent data

    By Becky French Meet Chase. He’s a 42-year-old manufacturing executive who travels globally. In a given month, he might fly to Mexico City, Shanghai, and Toronto, and he tends to prefer staying at Westin hotels in...

  • Article

    October 24, 2016

    Supercharging Online Self-Service

    The proliferation of web and mobile within travel has been rapid, and it’s significantly changed the way travel agents, and suppliers, do business with their customers. But it’s not just travellers who expect these channels to...