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June 13, 2017
Why personalization in travel is a big deal
Personalization is no longer just a pleasant surprise for customers, it has become an expectation. The digital age has resulted in a fundamental shift towards personalized connectivity and consumers are demanding more. It’s time travel business...
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March 14, 2017
Why a revenue strategy is crucial for travel agencies
By Erol Arkan Traditionally, travel agencies have applied sheer effort with some planning to make a profit at the end of the year. But, this is not ideal. In today’s world, embracing strategies and tools that...
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July 18, 2017
Why a commitment to change is critical to revenue optimization
By Wren Ludlow Change is hard. It requires a borderline obsessive effort to spark, strategise, and implement business changes when the status quo feels comfortable. Take travel agencies as an example. While margins remain thin and...
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October 24, 2023
Virtual payments: the power of an orchestration engine
Do your supplier payments cost or make you money? Instead of allocating expensive engineering time to build and maintain a solution for international multi-supplier payments, you can take the technical complexity out of the equation while...
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July 27, 2016
Trend Alert: Navigating The Changing Travel Retail Landscape
Rapid transformations in technology and the retail landscape have affected buyers’ expectations, creating always-on consumers who are more educated than ever when making purchase decisions. This has created broad-based disruptions in the retail travel industry. Today’s...
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August 8, 2016
Travel consultants: Solve the airline pricing puzzle to meet these 3 urgent customer needs
As a travel consultant, fully meeting the needs of your customers is paramount to your success. And rapidly changing options and programs in the travel industry can make it challenging. As airlines attempt to create product...
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August 22, 2016
Travel consultants: Do you know which is better, Big Data or Fast Data?
Travel consultants: Do you know which is better, Big Data or Fast Data? The only thing more ubiquitous these days than the term Big Data is the actual data itself. Generated by everything from social media...
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August 3, 2016
Thousands of new hotels from Expedia Affiliate Network now available in Sabre
Sabre agencies now have access to over 63,000 NEW hotel properties directly in the Sabre travel marketplace Today’s savvy travelers demand more travel choices to perfectly tailor their trip. This is why, we constantly aim to...
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September 5, 2016
This coming September, the travel marketplace is changing
Today’s connected travellers want much more than an itinerary, they expect an experience tailored to their unique trip. While especially true with millennials – 69 percent of travelers choose new travel experiences (Source : https://pata.org/store/wp-content/uploads/2016/01/Ve_January_A4.pdf) –...
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July 18, 2016
The travel retail revolution and the rise of the travel consultant
There can be too much of a good thing. The revolution in travel retail has caused disruption across the industry and, more often than not, it is being led by the empowered traveler. An overabundance of...
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June 13, 2017
Thanks Big Data! How to delight your customers using intelligent data
By Becky French Meet Chase. He’s a 42-year-old manufacturing executive who travels globally. In a given month, he might fly to Mexico City, Shanghai, and Toronto, and he tends to prefer staying at Westin hotels in...
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October 24, 2016
Supercharging Online Self-Service
The proliferation of web and mobile within travel has been rapid, and it’s significantly changed the way travel agents, and suppliers, do business with their customers. But it’s not just travellers who expect these channels to...