Middle East

Blog Jun 6, 2017

Blurring the lines: How online and offline work together to serve today’s travelers

Travelers in both mature and emerging markets are increasingly going online to search and book travel. The shift to online...

Blog Apr 25, 2017

These are the personalization expectations of the UAE traveler

The concept of personalization is a fundamental part of an integrated customer service experience. In travel, customers already expect a...

Blog Apr 19, 2016

Four things to learn about the Middle East at the Arabian Travel Market 2016

The Arabian Travel Market is the leading global event for the Middle East travel industry, bringing together travel companies, technology...