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  • Article

    Traveler Experience

    March 31, 2016

    Travel hacker? Status chaser? New airfare search app uses cost of miles earned as search criteria

    Travel inspiration is often a mixed bag. It’s not always simple and straightforward to explore potential trips without a fixed destination or specific date. Thankfully, Big Data is coming into the fold, powering new interfaces that...

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  • Article

    Agencies & OTAs

    July 28, 2016

    Travel consultants: Do you know which is better, Big Data or Fast Data?

    The only thing more ubiquitous these days than the term Big Data is the actual data itself. Generated by everything from social media to online activity to cell phones, Big Data creates a relentless torrent of...

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  • Article

    Research

    October 20, 2017

    Time well spent: Promoting frictionless travel in North America

    Time spent in transit is one of the biggest challenges for North American business travelers. From the hours on a plane or train to the time lost during a layover, to the frustration of changing a...

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  • Article

    Traveler Experience

    March 22, 2016

    These could be the routes for direct service into Havana’s international airport

    So far, Cuba has dominated the headlines in 2016: first, the Department of Transportation opened bidding for new commercial routes into Cuba. Then President Obama announced that he would become the first sitting president in 88...

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  • Article

    Mobility

    February 23, 2016

    The data says: Spanish speaking travelers are twice as engaged with mobile technology

    The mobile phone has triggered an evolution of the Latin American traveler, creating new — and effective — channels of engagement for travel brands. A recent analysis of data from Sabre’s TripCase reveals  how Spanish-speaking travelers in...

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  • Article

    Agencies & OTAs

    August 24, 2016

    Thanks Big Data! How to delight your customers using intelligent data

    Meet Chase. He’s a 42-year-old manufacturing executive who travels globally. In a given month, he might fly to Mexico City, Shanghai, and Toronto, and he tends to prefer staying at Westin hotels in those cities. He’s...

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  • Article

    Airlines

    June 16, 2016

    Taming Big Data to enhance passenger experience, improve airline ops and increase profits

    Airlines are extraordinarily data-rich. From marketing to finance to operations to reservations to customer service, airlines invest heavily in technology to track, store and analyze data. Ideally, this data is leveraged into critical insights across every...

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  • Article

    Corporate Travel

    October 19, 2015

    Tackle big data without the heavy lifting

    What area of your program requires the most support from data and analytics? Is it to monitor compliance? What about to maximize savings from your air and hotel contracts? Maybe it’s to drive operational efficiency for...

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  • Article

    Mobility

    June 17, 2013

    Tablets grab significant share of travel traffic

    Interesting report by Adobe Systems, “Hotel Benchmarketing Metrics,” which studied visits to online hotel websites, showed strong use by mobile devices, particularly tablets. The study analyzed more than 300 million visits to 31 hotel websites worldwide...

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  • Article

    Data & Analytics

    June 14, 2016

    Stop clicking around: This 1 stat will make you click buy on your next plane ticket

    Have you ever felt that insatiable desire to shop around? The feeling that just one more search will surface the cheapest fare, the most convenient itinerary, or your preferred transit airport. You’re not alone: airfare shopping...

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  • Article

    Mobility

    August 11, 2016

    Steal this genius idea for your brand’s Snapchat right now

    If jumping into the augmented reality games craze is not realistic for your travel brand, how about Snapchat? The emerging media platform has recently spiked in popularity. Snapchat has nearly 60 million monthly active users. And...

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  • Article

    Travel Trends

    January 24, 2017

    Satellites, sensors, storms: ‘connected intelligence’ improves travel

    Space has a new weather satellite This week, NOAA (National Oceanic and Atmospheric Administration) released the first images from its new weather satellite, GEOS-16. With more than 4,000 man-made satellites in orbit, one more might seem...

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